DSL United Cleaning Service
About
We have 13 years of janitorial experience. This includes specializing in stripping, waxing and buffering floors. We also have 9 years of military inspection cleaning. We give that white glove inspection cleaning. We do special event setup, take down and cleanup. An additional bonus we have over 20 years of upholstery experience. We can fix it up as well as clean it up.
I enjoy seeing a job very well done.
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Frequently asked questions
What is your typical process for working with a new customer?
The first order of business after meeting a new client is a set down meeting with that client to ascertain what their needs and/or expectations are. Second we will do a walk through with the client of the areas to be cleaned. I always have a notepad and check list of the work required. After the work though, I draw up a proposal of work which has the work that will be done and the cost. If the prospective client agrees to my proposal, we sign a contract with the specifics, payment to be made, how that payment is made and the length of time of the contract. I give each client a two week discount after the first month of service. They will get five days of cleaning for the price of four. I also give them an opportunity to earn extra discounts through referrals of other businesses who sign with us.
What education and/or training do you have that relates to your work?
I have 9 years as an owner of a janitorial service. I did military inspection cleaning for the Military District of Washington, D.C. We had to pass a "white glove" inspection. I guaranteed my work. If a family hired my company to do the inspection cleaning, they were allowed to clear quarters to go on to their next duty station. I started out as a floor specialist. We did janitorial maintenance for churches, restaurants, daycare centers, officers in addition to move in/out cleaning for realtors. My partner has three years experience as a janitorial service business owner plus 20 years of upholstery experience.
Do you have a standard pricing system for your services? If so, please share the details here.
I do not have a standard pricing system. Because of my experience, I know that you cannot base your price on the size of the building or office. My price is determined by the amount of work that needs to be done. Some larger areas may cost less than a smaller one. I have figures for the man-hours needed, supplies and equipment. These are added to determine the final cost. The initial cost may be more than the upkeep cost because it takes more time to get the space cleaned the way it should be. If a heavier first cleaning is not needed, we will go with the regular upkeep charge. I will not charge someone just for having a large space.