We all live in a time where customer service is minimal. It is no secret that many contractors exist today to serve themselves and only to make money; however, contractors that exist to serve, educate, and include their customers are rare and should be highly valued.
How do we do it? NTP has value in educating and advising their customers for the best products and value on their projects. They do this by staying up to date with the latest requirements and codes, newest products, competitive pricing, and warranties. Satisfaction is able to be guaranteed by setting reasonable expectations and communicating them clearly.
Our hope at NTP is that through your own experience with us, we prove that we are that highly valued contractor. Don’t take our word for it, let us know how we can serve you!
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Make sure that who you hire carries insurance and will do what they say. We work with too many customers that we have had to go back and fix wrong things or complete projects that were started but not completed. In the end it is more expensive for the consumer.
Do your do diligence on the company. A lot of guys "say" they can do the work but really do not know the proper way. Texas is a state that doesn't require a contracting license to build, (I wish that would change) so literally an 18 year old kid fresh out of high school can be a home builder, Remodeler, roofer, etc.