Deep Cleaning Carpets

Deep Cleaning Carpets

5.0
2 employees
7 years in business

About this pro

 I will not leave until I achieve the best results possible. My clients come first.

Getting my clients carpets and tile and grout cleaned and seeing there expressions when I'm done.

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Credentials

Providence, RI 02906
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FAQs


What is your typical process for working with a new customer?

There, of course, is the introduction, the exchange of information, when the last time they cleaned their carpets, ask if they have pets and is there any stains I should worry about.


What education and/or training do you have that relates to your work?

Yes, I attend the IIRC seminars as needed. I am, on a daily basis, researching online on ways of improving my skills.


Do you have a standard pricing system for your services? If so, please share the details here.

Usually, I will clean 3 average sized rooms up to 400 sq.ft. for 100 dollars. If the carpet is heavily soiled then it will take longer so the price may go up. I would actually need to evaluate the job for a more accurate price


What types of customers have you worked with?

General carpet cleaning, stain removal, power washing decks, auto carpets and cloth seats and also furniture upholstery.


Describe a recent event you are fond of.

A client called me a month ago asking me if I can save her rug and also save the client 2000 dollars on a new carpet. I told her that I will do my best. I gave her a low price to secure the job. She agreed. I spent 6 hours on a carpet that normally would only take 2 hrs. Boy, was she pleased!!!!! So pleased she gave me a $50 tip. She saved 2000 dollars at least for another 2 yrs.


What advice would you give a customer looking to hire a pro in your area of expertise?

Do not hire a carpet cleaner that guarantees your rug will come clean. Its impossible to guarantee in this profession. Its being dishonest. Every job is different. All they can guarantee is that they will do there best


What questions should customers think through before talking to pros about their needs?

I stand by my work 100% and that this profession has many rewards.