About
We are a local family owned carpet & upholstery cleaning company based out of West Linn, OR.
We enjoy making customers happy knowing they have clean carpet & upholstery from our services.
Reviews
Scott C.
Frequently asked questions
What is your typical process for working with a new customer?
Call 971-533-2380 or email from our website www.a-steam.com. All questions will be asked & you can schedule your carpet and/or upholstery cleaning appoitment.
What education and/or training do you have that relates to your work?
Bachelors of Science degree in Speech Communication and Institute of Inspection Cleaning & Restoration Certified (IICRC).
Do you have a standard pricing system for your services? If so, please share the details here.
Pricing is per square foot for carpet & upholstery cleaning. Emergency water extractions are priced per hour.
How did you get started in this business?
Worked for my parents carpet & upholstery cleaning companies in high school & college (Summers) before I started my own in 2010 when they retired.
What types of customers have you worked with?
Commercial & residential customers.
Describe a recent project you are fond of.
3500 square foot residential home. Cleaned all carpet & a full sectional with ottoman. They were very happy with the services & posted a 5-star review on www.yelp.com.
What advice would you give a customer looking to hire a pro in your area of expertise?
Ask questions before you hire. What is there cleaning process? Do they pre-spray all carpet & upholstery before cleaning? Can I have a free in-home estimate? Do you use a truck mounted hot water extraction procedure? What temperature do you clean carpet & upholstery at? What is the dry time?
What questions should customers think through before talking to pros about their needs?
What day & time is best to schedule your cleaning, once all your questions have been answered.