Professional Carpet Care Of Durham

We typically spend as much time as the customer needs to answer any and all questions they may have prior to scheduling an appointment with us. Such as how long does it usually take the carpets to dry, what can we expect after the carpets have been cleaned, can we walk on them while they are still wet, will there be any smells to expect, are stairways and/or hallways extra, do we need to move any furniture, etc. We take down all of the relevant information: location's address, approximate size of rooms to be cleaned, type of carpet, number & size of any closets to be cleaned etc. We also record their name, contact information, etc. We let them know how our invoicing system works as well as what to expect when the technician arrives.

All of our technicians are IICRC certified & trained. All of our lead technicians have a minimum of 10 years experience; are professionally trained; and maintain a program of continuing education in all aspects of carpet cleaning.