About
We are a family owned business in which all of our installers are certified shingle master applicators. All of our project managers keep an open line of communication with the customer and manages the job through out the entire project. We work with a wide variety of insurance carriers and members of the BBB with a A+ rating. We do alot of resdiential and commercial work with many references upon request. We carry high insurance limits to protect our installers and homeowners. We offer 24 hour emergecy services and provide free roof and property inspections upon request.
What I enjoy most about what I do is meeting our customers and helping them resolve there problems or obtain the look they are trying to acheive with thier home or business. I enjoy making long term relationships and servicing all of our clients needs with roofing, siding, gutters, and decks. Working with the same people day in and day out with my company ensures customer satisfaction and quailty controll. We make sure its done right the first time!
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Cheryl S.
Frequently asked questions
What is your typical process for working with a new customer?
We Treat evey customer as though it was our home we would be working on. We set up a time and day that works best for the customer and fit it into our schedule. A project Manager will come out to your home or place of business to gather information that is most important to you. We do not sell you! We listen to you very closely and then prepare a proposal that is tailored around your specific needs and wants. We inform the customer of payment policy upfront and payment options along with warranties. There are no hidden fees and eveyrthing is disclosed. A project manager remains on site during construction and a final inspection is performed upon final payment collected.
What education and/or training do you have that relates to your work?
We are a CertainTeed Shingle Master company. All of our installers and project managers have over 40 years of expierence in the construction industry. All of our project managers are required to go to roofing seminars to be aware of all changes in the industry. All Installers are Osha Certified.
Do you have a standard pricing system for your services? If so, please share the details here.
We have fixed pricing with our company. All services are negotiable and pricing is all contigent upon the scope of work to be performed and the products being installed. We have construction estimating software which allows us to build a project around the customers needs.
What types of customers have you worked with?
We work with a wide variety of clients. Clients we typically work with our listed below.
Insurance Companies
General Contractors
Churches
Businesses
Residiential customers
Non Profit Organizations
Describe a recent project you are fond of.
One of the most recent projects we completed was the install of a new roof and gutters on an apartment building in Clayton, MO. There was over 114,000 sq feet of roof material installed. There was over 6000 linear feet of gutters and downspouts installed on the 9 story building. The jobsite remained cleaned at all times and safety was of most important. The client was very happy with jobsite cleanliness and install practices. The target install deadline was met becuase of our highly trained staff and install team.
What advice would you give a customer looking to hire a pro in your area of expertise?
Does contractor carry license.
Do they carry general liabilty with high limits and an umbrella policy?
Do they have the proper workmans comp?
What is the craftsmanship warranty?
What is the product they are propsoing to install?
Do they offer Financing? What methods of payments are accepted?
Are they a member of the BBB? If so what is there rating and why.
Can they provide commercial and residential references?
How Long have they been in the industry for?
Can they provide a lien waiver at the end of the project?
Where is there office?
What certifications do they have to carry out the service?
What questions should customers think through before talking to pros about their needs?
Is this project for short term or long term use.
Is this there dream home in which the most superior products are only acceptable.
Is the project more focused on price or value.
What are the things you will not surrender and the poducts and services you will consider surrendering if does not fit in budget.
How are you going to pay for this?