Ellerbrook Concepts

Ellerbrook Concepts

5.0
7 employees
2 years in business

About this pro

Honestly this company was started with 3 concepts that would be the foundation. 1. Actually caring about the customers and going to any lengths to accommodate and give them a product that would be felt was more than what was paid for.  An investment not spending money for nothing. 2. An innovative and artistic approach on every project so that every customers project is unique as it should be to show their personality and flow with the property not the usual cookie cutter approach we've seen so many times. 3. Less is more if it doesn't need it we will not design it and then a lot of times we do end up adding or taking away. We are here to save you money while giving you a valuable final product. When we walk off the project your property value should be raised into consideration of what was done along with you being givin a breakdown of what needs to be down to ensure proper up keep to maintain the value and integrity of your investment.

The Happiness my customers experience when they see this concept that started in their thoughts and we get the privilege of helping not only turn a thought into a beautiful reality but also making sure it is going to be energy efficient, green and eco-friendly, as well as done in a way as to raise the property value.

Read more about this pro


Credentials

St. Petersburg, FL 33706
Email verified
Phone verified

ReviewsWrite a review



There are no reviews yet



FAQs


What is your typical process for working with a new customer?

I would contact the customer setup an appointment. I then like to build trusting relationships from the point of contact till long after the project is complete. At the appointment we would go over what your looking for and i will give all the assistance i can to help you decide on what you want. I will go over our innovative approach that makes your money work for you and turn what you thought was spending into an investment. We then would do a walk around and get a rough design and solid measurements and pictures. That's the first meeting then after a few days we will come back with a solid design or a few options depending on what's the customer is needing and wanting. Once all agreed upon we go to work getting the estimate to the best possible price!If they are ok with everything we sign contract get deposit and start ordering materials. By the time the materials are ordered we will have sent a schedule of proposed work to be done.


What education and/or training do you have that relates to your work?

I currently hold 8 certificates in business and industry related courses. We have a combined almost 18 years in industry leading know how and knowledge at work. I myself have ran much larger companies in the same industry and was a partner   with a very well known company that has been showed in Tampa Bay Magazine along with a couple other magazine spreads before going on my own.


Do you have a standard pricing system for your services? If so, please share the details here.

I do not like to have a standard straight price except on maintenance and repair. Every job is different!


How did you get started in this business?

I started my first business at the age of 22. Since then i have worked in or around the field of bringing beautiful projects to the public. I started Ellerbrook Concepts basically because I felt I had a better way I wanted to try that would change how the customers are treated, the product they are left with and turn it into an investment. It can be done a lot of companies like to think that's what they are doing but it's rare to find the quality and customer service you do with us it just is.


What types of customers have you worked with?

I have done jobs ranging anywhere from $4,000 - $150,000. My customers have been middle class to way upper class than I could imagine. Some are nice some aren't but same result at the end everytime smiling and happy!


Describe a recent event you are fond of.

      It was a project in Tampa outdoor lighting to be exact. It was the worst project we had ever had as far as problems go but we stayed true to our foundation and the customer was beside himself when we turned the lights on that night!


What advice would you give a customer looking to hire a pro in your area of expertise?

Get to know who you hire. Most of all go with your gut and go with the Google reviews. Keep in mind no company is perfect and their might be complications that's when you really find out what kind of company you've hired.


What questions should customers think through before talking to pros about their needs?

Any major concerns. Anything they are even a little unsure of! And unless you don't need it sit down and really think about your budget.