National Carpet & Upholstery Cleaning

National Carpet & Upholstery Cleaning

6 employees
28 years in business

About this pro

Because our equipment is the best.

That I can sell something that's the best out there, and prove it to my customers. We guarantee all customers if we can't get the carpet and etc. Clean, no  one can come behind us and get it any cleaner.

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Lake Worth, FL 33467
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What is your typical process for working with a new customer?

Explaining what makes my company different then most. Offering a free estimate and a test to show them how awesome our cleaning is.

What education and/or training do you have that relates to your work?

My husband and I were employees of Stanley Steemer for 13 yrs, and we're in business 23yrs, totaling 36 yrs of experience,  there's no question unanswered.

Do you have a standard pricing system for your services? If so, please share the details here.

Yes, our room specials for carpet cleaning are up to 250' for 32.95 a rm. Any halls, closets, landings and dressing areas are measured at .50 Sq ft. Stairs are cleaned at 2.50 a step for regular stairs, oversized are 3.00 to 3.50 a step. "FURNITURE" cleaning is 13.00 a running ft. Fully upholstered chairs are 32.95 each, oversized are 36.00 to 48.00. "LEATHER " Cleaning is 18.00 a ft, to clean and condition. AREA RUGS are .75 Sq ft to 1.25 Sq ft depending on whether or not there wool. TILE AND GROUT " CLEANING IS between .45 to .60 a ft depending on how much Sq ft. DRAPERIES are a free estimate, and also RESTRETCHES.

How did you get started in this business?

My husband and I were trained and became very knowledgeable,  working for Stanley Steemer, we worked very hard and they encouraged us to go into business on our own.

What types of customers have you worked with?

All types. People are people.

What advice would you give a customer looking to hire a pro in your area of expertise?

Go out to the back of their truck, if you hear a lawn mower engine, that's a portable, alot of company's aren't honest and claim they steam cleaning and dont, they have a caboda engine bolted in the back and that's a portable. Remember when a carpet is left full of soap, soap attracts dirt and that's how the carpets get dirty so quickly. It's like washing your hair and not rinsing the soap out. 

What questions should customers think through before talking to pros about their needs?

1. What kind of equipment do they have?

2.Do your men move the small pieces of furniture?

3. Do you have 2 men on the truck?

4. Are your men trained properly and are they knowledgeable,  if I have any questions?