About
We are a local, family based business that treats each customer individually.
We love doing a quality job and seeing customers satisfied.
Highlights
Reviews
Jennifer B.
Frequently asked questions
What is your typical process for working with a new customer?
First step is to meet with the homeowner and examine the roof. After that we determine whether an insurance claim must be filed, or whether we need to operate without insurance. Once we know this, we can then give the homeowner an estimate or meet with the insurance adjuster to help insurance cover the price of the entire roof. Once pricing is determined, we sign an agreement, and set a completion date.
What education and/or training do you have that relates to your work?
Our installers hand selected and field tested. No one is allowed to work on a roof without several years' experience in the field.
Do you have a standard pricing system for your services? If so, please share the details here.
When working with insurance, we use their pricing.
If we are completing our own quote, we consider several factors that are too technical to completely explain in this post. However, a few considerations are: pitch of the roof, height, how many roofing layers are currently on the roof, how much flashing (metal) must be replaced, and how much access we have to the roof (i.e. can we put a dumpster close to the roof).
What types of customers have you worked with?
We have done roofs for large commercial buildings, flat roofs, tile roofs, woodshake roofs,and all sorts of asphalt shingle roofs (from basic roofs to ultra high end shingles).
Describe a recent event you are fond of.
We have recenlty finished re-roofing a 10,000 sq foot pet facility, where we needed to work around dogs and a high roof. We completed the project quickly, kept the facility clean, and did an amazing job on the roofing itself.
What advice would you give a customer looking to hire a pro in your area of expertise?
Make sure to ask for insurance (liability and workers comp), and ask about the types of components that are going on the roof. For example, are they using high end felt; are they using ice-barrier protection, are they using a quality shingle, etc.
What questions should customers think through before talking to pros about their needs?
What kind of insurance they have. Does the insurance cover the full roof replacement? Does it cover city code upgrades?
Do they have an HOA that will restrict the color / type of shingles?
Do they need other work done as well...such as the gutters of siding? It is advisable to do these projects in a specific order.