Aqua Cleanse
About
Aqua Cleanse is a non-toxic carpet, tile, and upholstery cleaning service based in Huntington Beach, CA.
Aqua Cleanse was started in 2008 and is certified in cleaning and water/mold remediation. We offer 24-hour emergency service.
Aqua Cleanse is committed to outstanding customer service. We serve the greater Orange County area, and we use environmentally safe cleaning products when cleaning.
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Frequently asked questions
What is your typical process for working with a new customer?
First, we usually talk or text about the Aqua Cleanse cleaning process. The new customer might have a few questions that I'll answer for them. Then, we go over logistics like scheduling and email confirmations. On the day of the cleaning, the customer will receive a confirmation text. After the cleaning, we accept payment, and a follow-up letter is mailed about a week later.
What education and/or training do you have that relates to your work?
I've worked as a carpet, tile, and upholstery cleaner since 2004. We are also certified by the IICRC for water and mold remediation
Do you have a standard pricing system for your services? If so, please share the details here.
Yes, pricing is usually done by the area.
First 2 rooms - $50 each
Each additional room - $35 each
Staircase - $50
Hallway - $15
Tile - 50 cents per square foot
Couch - $75
Sectional - $130
Our prices are based around these standards but fluctuate depending on the job.
How did you get started in this business?
I worked for another company from 2004-2008. My friend got me a job while I was going to college.
What types of customers have you worked with?
We have a wide range of customers, but young families with kids and pets are a major customer demographic for us. Empty nesters are a secondary demographic. We also work with realtors, property management companies, and insurance agencies.
Describe a recent event you are fond of.
In July of 2019, our son, Jack, was born. My wife, Amanda, and I also have a daughter, Alexandria. Family is very important to me.
What advice would you give a customer looking to hire a pro in your area of expertise?
Choose a company with soap-free technology and who uses environmentally safe products.
What questions should customers think through before talking to pros about their needs?
How much is the service?
How long does it take to dry?
How long does the process take?
Do I need to be home during the cleaning?
What days and times do you usually work?