Bob's Carpet Care, Inc

Bob's Carpet Care, Inc

5.0
5 employees
46 years in business

About this pro

With over 40 years of experence we are experts in the cleaning and restoration of carpet, rugsfine fabrics and hard surface flooring. We clean and refinish counter tops and polish and seal all types of stone. We also clean and seal hardwood floors to preserve and protect their natural beauty and shine. Bob’s Carpet Care technicians are committed to providing you with the best service by educating themselves with the newest technologies and accreditation to well established and reputable organizations within the industry. We follow the cleaning procedures recommended by carpet manufacturer and this ensures that you will experience the benefits of a clean and healthy indoor environment. Cleaning your carpets the right way also prevents voiding the carpet manufacturer’s warranty. Our cleaning services include the use of green cleaning products.

As the owner of a carpet cleaning service I enjoy delivering more than clean healthy carpets and fabrics.  We like to create a positive and rewarding cleaning experiences for homes and businesses. Our staff has the experience, the training, the use of safe cleaning products, and employs the latest methodologies to make your carpets, rugs, upholstery, and hard surfaces looking like new again. Can a carpet cleaning company be this dedicated? Yes, it can!

Sincerely,

Bob Mclean

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Credentials

Encinitas, CA 92024
Email verified
Phone verified

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FAQs


What is your typical process for working with a new customer?

We have a professional in the office to respond to phone calls answering questions, giving estimates, and scheduling appointments for cleaning our services and the like.


What education and/or training do you have that relates to your work?
Certified Floor Cleaning & Carpet Cleaning

Bob’s Carpet Care Inc. is proud to be a Certified Floor Cleaning service provider. Certification is through the membership and associations with professional organizations listed below.

IICRC

The Institute of Inspection Cleaning & Restoration Certification is the most recognized body of certification for carpet and upholstery cleaners in the world. In order to be certified, you must attend a very in-depth course followed by an exam that must be passed. Bob’s Carpet Care, Inc.’s staff holds the following certifications:

  • Upholstery Cleaning Certification
  • Carpet Cleaning Certification
  • Water Damage Restoration Certification
  • Carpet Repair Certification
  • Odor Control Certification
  • Certified Tile and Grout Cleaning & Sealing
CFI

The Carpet and Fabric Care Institute is the largest and most progressive group of certified cleaners in the industry. This institute has a superior code of ethics that its certified members hold to:

  • Maintain the highest professional standards of workmanship and services to customers
  • Conduct our business affairs with honesty and integrity, never resorting to unfair trading practices that might reflect not only on our organization but on the entire community
  • Avoid misrepresentation of products and services, false promises, misleading advertising, or any promotion of our work that might lead to misconceptions on the part of the consumer
  • Share our knowledge and expertise with fellow members, with the objective of upgrading the industry
  • Participate in education workshops and seminars to improve our own expertise and keep abreast of new developments in technology
  • Do everything possible to enhance the reputation of our members as skilled professional carpet and upholstery cleaners, offering honest, dependable, competent service to the customers
WFCA

The World Floor Covering Association has ‘success by association’ as their motto. The WFCA is dedicated education and assistance for employee training in all aspects of floor coverings and certified floor cleaning.

BBB

The Better Business Bureau helps consumers make a more informed buying decision. BBB helps you to confirm a business credibility. Just click here for more information about our certified floor cleaning services.

  • Click

Bob’s Carpet Care has been serving San Diego North County for over 35 years. For excellent services and 100% satisfaction guarantee, call us at: (760) 753-8750.


Do you have a standard pricing system for your services? If so, please share the details here.
Carpet Cleaning Prices

You don’t have to spend a fortune to maintain your carpets, just be sure to get the BEST VALUE for your money by choosing cleaning prices and a package that best suit your needs. Bob’s Carpet Care offers 3 cleaning services packages. Some features are included in all packages while other services are specific to the Platinum, Gold or Silver packages.

Price vs Value

Price is not the same as value.  Carpet cleaning prices is what you pay. Value is what you get.

Carpet cleaning is no different than anything else in life: you get what you pay for.   Bob’s Carpet Care does not have the lowest cleaning prices in town. But, to be honest, you cannot afford to pay the very high cost of a cheap cleaning job.   Our company has corrected situations left behind by “bargain” companies. Our carpet cleaning prices are reasonable, our results phenomenal, and our service is extraordinary.  To prove it, we promise:  “You will receive the most thorough cleaning ever or it’s Free!”  Bob’s Carpet Care offers carpet cleaning prices & packages which start as low as 35¢ per square foot for carpet cleaning.

All Carpet Cleaning Packages Includes these Services:
  • State-Of-The-Art Carpet Cleaning System: The most powerful truck-mounted units.
  • Pre-Inspection: Our service technician will inspect your particular areas of concern as well as noting carpet construction and soiling conditions. He will also advise you of any possible permanent staining that exist.
  • Pre-Condition & Pre-Spot Treatment: Traffic areas and spots are pre-treated for a more effective soil and spot removal.
  • Pre-Groom: Your carpet will be pre-groomed with a carpet groomer to further loosen soil in the traffic areas.
  • Extract & Rinse: Once the soil has been loosened, our state-of-the-art truck-mounted hot water extraction process will thoroughly rinse the carpet pile. Pressure and heat are regulated so that your carpet is never over-wet.
  • Post Spot Treatment: If any spots are not removed during the cleaning process, specialty spotting techniques are employed after the thorough cleaning has been performed. Note: Permanent stains that have been identified by our service technician in the pre-inspection may be in fact be permanent.
  • Post Inspection: Please walk through your home or business to inspect our work. Let us know that you are thoroughly pleased by signing our service invoice.
  • Plastic Booties Just slip them over your shoes to protect your freshly cleaned carpet.
Click on the Tabs Below to See the Services Included in Each Package:
  • Silver Package
  • Gold Package
  • Platinum Package

All of the above services plus:

  • Free bottle of our specialty spotter.
  • Free Subscription to our newsletter.
  • Free 24-Hr Access to on line Spotting Guide.
  • Free Reminder Service.
  • Our Iron Clad Best Carpet Cleaning Guarantee!

Great cleaning price of:

Silver Package
35¢per square foot

What advice would you give a customer looking to hire a pro in your area of expertise?
#1: Do NOT wait as long as possible before cleaning your carpet.

No. Dirt is an abrasive – like sandpaper. Every time you step on the carpet, you grind dirt into your carpet fibers. This cuts your carpet, just as if you used a knife, causing it to wear out faster. A dirty carpet will not last nearly as long as a clean carpet. And while vacuuming helps – by itself it’s simply not enough. The longer you wait to have your carpet cleaned, the more damage you do to your carpet and the faster it wears out.

skin, clothing and shoes. Not surprisingly, all those chemicals, pollens and bacteria wind up you guessed it – in your carpet.

#2: The only reason to clean carpets is to get the dirt out.

No. As you probably know, outdoor air contains pollens, fungus, bacteria, air pollution, cigarette smoke, car exhaust – and hundreds of other chemicals. When you and your family members come into your home, you carry those pollens, bacteria and chemicals in your hair and on your 

If you have allergies, asthma, emphysema, or other breathing problems – one major source of your problem could be the pollens, fungus, and chemicals in your carpet.

In addition, as you may know, tobacco smoke contains over 4000 different chemical compounds, 43 of which cause cancer. And even if you don’t smoke, those chemicals get in your shoes, you track them in to your home and leave them in your carpet.

If you’re sensitive to cigarette smoke, you might find that you’ll breathe easier after you hire a company to get those harmful chemicals out of your carpet.

So in addition to getting rid of dirt, another important reason to clean your carpet is to get rid of pollens, fungus, bacteria, chemicals and the tars and residue from tobacco smoke.


What questions should customers think through before talking to pros about their needs?

Ask questions. The way you learn about a company is to ask specific questions and listen carefully to the answers. Here are the some questions I suggest you ask:

  1. What method of carpet cleaning do you recommend?
  2. What type of equipment do you use to clean carpet?
  3. What does your equipment remove from my carpet?
  4. What type of chemicals do you use? Are they safe?
  5. How often should I get my carpets cleaned?
  6. What training and experience does the person coming to my home have?
  7. Are you a member of any trade associations and if so which ones?
  8. Are you certified by the IICRC and will you show me your certificate?
  9. Do you guarantee your work?
  10. Do you have general liability insurance and workers compensation?
Once you’re satisfied that you’re working with an honest, competent professional, invite him into your home and ask for a specific quotation in writing. A written quotation gives you the assurance that you know exactly what your job will cost – no surprises.
Carpet Cleaning Consumer Guide: Summary

If you dispel the myths and misconceptions about carpet cleaning, and if you following the four carpet cleaning consumer guide recommendations, you will gain all the information you need to make an informed, intelligent decision. If you want a cheap surface carpet cleaning job, many companies in the phonebook can help you. Or you can rent a shampooer and do the job yourself.