GPS, Inc
About
GPS excels by performing beyond the standards of its competitors. This is validated by our ever-increasing successful project delivery, now well in excess of 12,750 individual engagements . This means GPS has thousands of satisfied clients. Our references and testimonials, the quality and breadth of our client base and our history of ZERO failures, ZERO complaints and ZERO warranty claims is our legacy. GPS delivers in every way: 1) fast response, 2) speed of project completion, 3) our less disruptive methods, 4) the 'green' benefits of less property demolition with less material disposal and replacement, 5) incredible, consistent exit results beyond the industry norms and 6) a distinct cost advantage benefiting our clients.
I was retired, then took a temporary position as President of a construction company (I had no construction background) and experienced five major projects (U.S. AFB, International Airport, Federal Courthouse, an FBI Building & a 300-unit apartment complex) where mold was discovered. We hired 4 mold companies to conduct the 5 projects and after great turmoil, ineptitude, cost overruns, ALL 5 projects failed independent testing. I had to do something, people and companies needed a real resource that professionally performed. I founded GPS and created PureSpace as a result of the needs of the market. The rewards are found by producing great results for our clients, there is great pleasure in delivering projects beyond the expectations of the customer.
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Frequently asked questions
What is your typical process for working with a new customer?
Our service does require an on-site visit (provided at no charge in our market areas) so that all the details can be collected to properly service the needs of our clients. No matter if the project is brand new construction, a minor or major remodel or a remediation or emergency situation, true and accurate pricing requires data collection, site awareness and the determination for equipment, material and product needs. Those who will quote site unseen will have to change their quote (later on) or have built-in price protection that will only serve themselves.
GPS is different and much of what we do that separates us from our competitors are trade secrets - literally. But, we can offer in answer to this question that most of our success lies in 'listening'. We are all about the client, their desires and needs or for those looking for direction or advice, we enjoy that too. It is such a simple concept, but so few businesses ever master the art of satisfying their clients - completely, each and every time. We meet with our clients and prospects, follow their lead, and augment their projects when asked to do so. We then communicate continuously until we have delivered on their vision. No lip service, no excuses, just a focused effort to generate results, create associations and enjoy the work.
What education and/or training do you have that relates to your work?
Do you have a standard pricing system for your services? If so, please share the details here.
Our service does require an on-site visit (provided at no charge in our market areas) so that all the details can be collected to properly service the needs of our clients. No matter if the project is brand new construction, a minor or major remodel or a remediation or emergency situation, true and accurate pricing requires data collection, site awareness and the determination for equipment, material and product needs. Those who will quote site unseen will have to change their quote (later on) or have built-in price protection that will only serve themselves.
GPS is different and much of what we do that separates us from our competitors are trade secrets - literally. But, we can offer in answer to this question that most of our success lies in 'listening'. We are all about the client, their desires and needs or for those looking for direction or advice, we enjoy that too. It is such a simple concept, but so few businesses ever master the art of satisfying their clients - completely, each and every time. We meet with our clients and prospects, follow their lead, and augment their projects when asked to do so. We then communicate continuously until we have delivered on their vision. No lip service, no excuses, just a focused effort to generate results, create associations and enjoy the work and the relationships.
We are constantly gaining knowledge, attending seminars & events and our key people are required to maintain their certifications through continuing education. The Founder of the company speaks regularly to audiences within the industry and to real estate professionals, builders and others related to the development, construction and maintenance of real property.
I was retired, then took a temporary position as President of a construction company (I had no construction background) and experienced five major projects (U.S. AFB, International Airport, Federal Courthouse, an FBI Building & a 300-unit apartment complex) where mold was discovered. We hired 4 mold companies to conduct the 5 projects and after great turmoil, ineptitude, cost overruns, ALL 5 projects failed independent testing. I had to do something, people and companies needed a real resource that professionally performed. I founded GPS and created PureSpace as a result of the needs of the market.
We have been blessed to work with the widest possible range of clients imaginable. From home owners to property managers, real estate agents and brokers, builders, billion dollar commercial general contractors to institutional and governmental clients. We work primarily in building spaces, but we have saved jets, RVs, autos and other personal property. From a closet to 16 buildings on an Air Force Base, GPS has experienced a very wide variety of buildings, properties and spaces. We are a General Contractor so we do it all for our clients. We perform new build construction, remodels, repairs and much more.
It seems each client project provides us the opportunity to shine and we love the relationships that come from our honest efforts. We arrive every day with the desire to solve issues, build quality and deliver beyond the expectations of our customers. We just finished a project where microbial remediation was required and a great deal of time and money had been spent with another company. The results, as provided by a 3rd party indoor air quality expert, were very negative, literally unhealthy. GPS was able to enter the project, perform our exclusive process, (PureSpace) and reverse what was a very negative situation. Fast, affordable and effective - it's a winning combination that brings us accolades and great satisfaction.
Keep your eyes and ears open. Actually check references (make sure they are not relatives!) and compare all, more than just price. Scope of work is a key factor - will each company do all that is necessary or are shortcuts in play. Read warranties (most won't have any or will have ones that are voided if water is present), check licensing, insurance, etc.
This industry is unregulated and while the vast majority of practitioners are very good people, ones who care and try hard, they are simply limited by dated technology and failed practices. We have developed a product line (non-toxic) and created a process that replaces the flawed approach of the past. You can now pay less and get the best possible results. Each project is given special, personal attention to ensure that our estimates are complete and accurate.
How did you get started in this business?
I was retired, then took a temporary position as President of a construction company (I had no construction background) and experienced five major projects (U.S. AFB, International Airport, Federal Courthouse, an FBI Building & a 300-unit apartment complex) where mold was discovered. We hired 4 mold companies to conduct the 5 projects and after great turmoil, ineptitude, cost overruns, ALL 5 projects failed independent testing. I had to do something, people and companies needed a real resource that professionally performed. I founded GPS and created PureSpace as a result of the needs of the market. Our customers have helped us build and expand our services to better meet their needs - they wanted GPS to do more than our important environmental work. We bring the same passion to our construction work in remodels, additions, emergency response and more.
What types of customers have you worked with?
We have been blessed to work with the widest possible range of clients imaginable. From home owners to property managers, real estate agents and brokers, builders, billion dollar commercial general contractors to institutional and governmental clients. We work primarily in building spaces, but we have saved jets, RVs, autos and other personal property. From a closet to 16 buildings on an Air Force Base, GPS has experienced a very wide variety of buildings, properties and spaces. We are a General Contractor so we do it all for our clients. We perform new build construction, remodels, repairs and much more.
Describe a recent event you are fond of.
It seems each client project provides us the opportunity to shine and we love the relationships that come from our honest efforts. We arrive every day with the desire to solve issues, build quality and deliver beyond the expectations of our customers. We just finished a project where microbial remediation was required and a great deal of time and money had been spent with another company. The results, as provided by a 3rd party indoor air quality expert, were very negative, literally unhealthy. GPS was able to enter the project, perform our exclusive process, (PureSpace) and reverse what was a very negative situation. Fast, affordable and effective - it's a winning combination that brings us accolades and great satisfaction.
What advice would you give a customer looking to hire a pro in your area of expertise?
Keep your eyes and ears open. Actually check references (make sure they are not relatives!) and compare all factors, more than just price. Scope of work is a key factor - will each company do all that is necessary or are shortcuts in play. Read warranties (most won't have any or will have ones that are voided if water is present), check licensing, insurance, etc. Ask about change orders, we work diligently to avoid adding costs to our client projects, change orders make many lowball bids the most expensive option when the dust clears. Work with a pro, in every regard, and you will receive value in return for your investment.
What questions should customers think through before talking to pros about their needs?
This industry is unregulated and while the vast majority of practitioners are very good people, ones who care and try hard, they are simply limited by dated technology and failed practices. We have developed a product line (non-toxic) and created a process that replaces the flawed approach of the past. You can now pay less and get the best possible results. For remodels and new construction, ask about time lines for project completion - look for honest, reasonable responses. Discuss the talent that will work your project, direct employees of the contractor, subcontractors (ask who they are so you can research them), temporary workers or worse, day laborers - who will be at your property. Then, talk about change orders, as mentioned above, try to determine if their 'style' matches your comfort zone re: price changes, communications, project timing, consistency of workers that will be at your property, etc.