Homeowners' Tree Service

Homeowners' Tree Service

5.0 (4)
4 employees
41 years in business

About this pro

Homeowners' has been serving the peninsula for 36 years. We take the extra time to turn a good job into a GREAT job. Our goal is to have your property looking exactly as it was (or better) before we did your tree work. ZERO damage to plants or anything else. We do not bring lagre equipment onto the property distroying anything. EVERY customer is a repeat customer, our referance list is endless. We believe in good communication with customers and are always on time. 

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Credentials

Williamsburg, VA 23185
Email verified
Phone verified

4 Reviews

5.0

  • Kevin Martin; Landscape Elements

    I have been subcontracting jobs to Homeowners for about 2 years now. During that time Charles (owner) has removed approximately 100 trees. I work with the customers after Charles does his thing, and they have always said good things about his work.

  • Gus Gibson

    I own two mobile home parks in Williamsburg with 300 lots. Both have an abundance of trees. Charles has done any tree work I have needed now for approximately 4 years. I don't bother getting an estimate from another company because I want the best. I have watched him time and again get trees down over top of and between my homes without even touching the home. It is enjoyable to watch him work. NOTHING is left to chance. After 4 years and 30 or so trees, I have never had any complaints from any of the residents.

  • John Miller

    I was impressed that they got the whole tree down and gone without hurting any of my plants in the bed under the tree. Final clean-up was perfect>my yard looked exactly as it did before they removed the tree. They were on time and well organized.

  • Barbara Waterburry

    The job they did was actually unbelievable. They removed a huge Oak tree with 40 foot long limbs that was hanging right over my house without even touching the first shingle or gutter. Impressive. Both other bids that I got told me it couldn't be done without a crane and of course both were almost double the price. Mr. Coleman, the owner, inspired confidence immediately explaining that he does all of his own climbing wile showing me a couple videos. He told me several local companies call him in from time to time when the particular tree is extremely difficult for some reason. At 60 years old, his experience quickly became obvious. I will never again even get 3 estimates, I already know who will be doing the job.



FAQs


What is your typical process for working with a new customer?

The very first thing I do is give them a copy of my business liscense and insurence policy along with a firm hand shake. I let them know that I do all of my own climbing because 36 years of experience         (climbing and more specifically rigging), can not be substituted.


What education and/or training do you have that relates to your work?

I am a certified horticulturist/arborist, and also proficient in landscape design. Drawing on this I assure them that I will do whatever it takes to leave their outdoor living space as nice as it was before the job or better---and often, that is a tall order. I take several pictures to ensure all is put back perfectly if it has to be moved. We often take down 30,000 pound trees, so imagine.


Do you have a standard pricing system for your services? If so, please share the details here.

No, each and every tree is different and many many factors effect the cost.


How did you get started in this business?

I am trained as a machinist but couldn't stand being in a shop and sitting in front of a machine all day. A friend of mine who was a state patrol but did trees on his days off asked me to help him.

Probably God's hand at work.

At 20 years old, I found a vocation I enjoyed and had a knack for. And trust me when I say this, not everyone can be a tree climber, let alone develope the skills necessary to acomplish the task without getting hurt and/or damaging property.


What types of customers have you worked with?

After 36 years in the business, I don't think there is a type of customer I havn't worked with.


Describe a recent event you are fond of.

I recently removed a huge Oak tree that was dead. One of it's limbs, big around as a basketball, had been growing right through the owners Magnolia the she is extreamly fond of. The limb was about 40 feet long. I went out on that rascal nand pieced it down in one inch slivers to keep from damaging the Magnolia. She was so amazed and happy she gave me a $300 dollar tip. I was also happy, it was a beautiful tree. Again, WHATEVER it takes to turn a good job into a great job is my mission.


What advice would you give a customer looking to hire a pro in your area of expertise?

1. NEVER give a retainer. A good company will not need anything up front for any reason.

2. Ask to see their insurance and liscense.

3. The lowest price may not give you the quality work you are looking for. ( over 50% of the companies come in and wreck your yard)

4. Ask for referances and talk to at least a couple of them.

5. Go to the Better Business Bureau's website and check for complaints.


What questions should customers think through before talking to pros about their needs?

First and foremost, does the tree really need to come out? I remove approximately 2,000 trees yearly, and yet, quite often I find myself counseling a homeowner to just trim a tree, remove problem limbs, etc. instead or removing them. I am also a member of the arborist foundation and plant 300-500 trees yearly.

In my opinion, quality work is really important.