FCM Clean

FCM Clean

4.8 (10)
2 hires on HomeGuide
2 employees
16 years in business

About this pro

Our mission is to create a healthy environment for people to live, work, learn and play.

We believe a good, fresh clean will help create a happy home we offer an impressive Standard, Onetime Deep, Move out/in cleaning and recurring services that's guaranteed to leave your home cleaned and your mind at ease. Seamless online booking experience, top-notch customer service and quality house cleaners. We are licensed and insured and our work ethic is remarkable.  

Our prices are very competitive. We offer simple, flat rate pricing based on the size of the home and the number of bedrooms provided in fair condition. There are no surprises.

For move-in/move-out cleanings, add $70 

New mother discount- 25% discount

Weekly service - 20% discount

Bi-weekly service - 15% discount

Monthly service - 10% discount 

200% Happiness Guarantee

Expert Old School Quality, with 200% Satisfaction Guaranteed! If you’re not completely satisfied with our work, we will come back and re-clean for free. If you still wouldn’t recommend us to a friend, we will give you your full refund.

If you have any special requests please message us or give us a call. Cleaning services never looked so good!

Read more about this pro


Credentials

Portsmouth, VA 23702
Email verified
Phone verified

10 Reviews

4.8

  • Will Colonna

    Punctual, friendly, professional

  • Mike Dalton

    This company is affordable and easy to work with! Not only is it affordable they have discounts for you and your friends when you refer them! Don’t miss out on this opportunity! Great service for a great price! It’s hard to beat!

  • Chad

    You won’t regret hiring this company! They are the best seriously. Ty is amazing! She is friendly and takes pride in what she does.

  • Lisa K

    Didn’t arrive on time the first day, but made up for it in services!


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FAQs


What is your typical process for working with a new customer?

We made our process simple and enjoyable, with a clear price. We don't do "call us for a quote" and try to squeeze every penny out of you. We let you know exactly what you get for how much even before you've booked. It's awesome!


What education and/or training do you have that relates to your work?

I have 23 years experience in Cleaning, Graduate of Industrial Relations & Personnel Mgt. 

Our professional maids all have many years of cleaning experience under their belts, and have been vetted so only the very best get hired. You can expect your maid to have a deep understanding of each step of the cleaning process, and can guide you through it. They are all fluent in English, background-checked and courteous.


Do you have a standard pricing system for your services? If so, please share the details here.

Not including discounts: (we automatically apply discounts on our booking page)

1 bed, 1 bath- $119 

2 bed, 1 bath- $139

2 bed, 2 bath- $159

3 bed, 2 bath- $189

etc, we go all the way up to 6 bedrooms and 6 bathrooms. We can clean bigger houses, just please call us to discuss it. 

We also have a quick pricing tool on our website if your home differs from our list above. It's simple and takes 10 seconds to find out the price. We also offer some extras such as inside the oven and window cleaning.


How did you get started in this business?

Our story began in 2005 as a college student thinking of how to add value to my local community, then FCM (Facility Cleaning & Maintenance LLC) was found with the vision to create a healthy environment for people to work, live, learn and play.


What types of customers have you worked with?

We've worked with different type of customers. We've assisted our customers with everything from standard cleaning, spring cleaning and deep cleaning. In apartments, houses, college dorms, and residential buildings. Please shoot us an email or call us so we can help you


Describe a recent event you are fond of.

We recently helped a new couple get the hang of how to clean their house and special things to pay attention to. Now we regularly go back and help them clean the harder areas, but it's been really awesome watching them grow together! We made sure he does at least 50% of the cleaning work!


What advice would you give a customer looking to hire a pro in your area of expertise?

Will your maids bring their own cleaning supplies? (We do!)

-Is there is a money back guarantee?


What questions should customers think through before talking to pros about their needs?

See their website.