It Technology Tech
About
Helping customers with technology challenges. we just not fix the issue. We evaluate issue, identify cause of the issue and provide possible solution to help to fix the issue permanently.
We understand customers need of technology and changllenges. We provide best solutions and alternatives.
Have 4 years of satisfied computer supports for business who have 100 - 300 users. We also provide various IT related support such as networking, system support and maintainence and various security stacks.
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Frequently asked questions
What is your typical process for working with a new customer?
Customer sends email with brief description of issue with information when did issue started, what changes were made before issue happen. Based on infromation provide, tech will contact the customer with solution or request for more information.
What education and/or training do you have that relates to your work?
Completed Master in System Engineering in 2020.
Complete Bacheloar in Network and Cyber Security in 2016.
4 years of expierence in provide IT Servies with computers, softwares, servers, network and security for small to mid size businesses.
Comptia Security+ Certification
Duo Helpdesk Certifcation