Smith And Sons Plumbing Services
About
Smith & Sons is a home-grown plumbing company specializing in leak detection, underground repairs, water heaters, and everything in between. We strive to deliver the best customer service experience possible and would love to be YOUR plumber!
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Frequently asked questions
What is your typical process for working with a new customer?
When you book with Smith and Sons, we'll give you a call to schedule a time that works best you. We will come out and assess your project and give you multiple options to choose from. Once we find the right solution, we'll get to work!
What education and/or training do you have that relates to your work?
All of our technicians are licensed by the state of Texas with 5+ years of residential service experience.
Do you have a standard pricing system for your services? If so, please share the details here.
We offer flat-rate pricing for your plumbing repairs.Our technicians are paid hourly and are NOT commissioned salesmen, so you can rest assured that anyone from Smith and Sons will be able to provide the right service at the right price!
How did you get started in this business?
I started this business with a pick up truck and a goal to become one of the top service plumbers in San Antonio. We have grown to 5 trucks and continue to grow with through our repeat customers and stellar reviews online.
What types of customers have you worked with?
We love working with homeowners and appreciate the trust that they put in us to take care of their home. We also work with multiple commercial clients and property managers.
Describe a recent event you are fond of.
On Christmas Eve, we cleared a main line stoppage for a large family hosting a gathering. They called multiple companies who refused to come out because of the holiday. After we resolved their issue, they said we were their Christmas miracle. It really meant a lot to our whole staff.
What advice would you give a customer looking to hire a pro in your area of expertise?
Stay away from commissioned salesmen and use a company who's technicians aren't just trying to make an extra buck.