Muddy Buddies Junk Hauling & Moving
About
Although we are a Junk removal and Moving service, we are a one stop shop for our customers. We are partners with cleaners, painters and contractors to help get homes ready for move in move out scenarios.
We get the privledge of helping families get their life back on track. Clutter build up is signs of emotional stress and depression and we get to help customers out by taking on that load and hauling it where it belongs, the dump. When it comes to actually moving families from their homes, we love the feeling of taking those unwanted burdens of heavy lifting or just the stress of moving in general. We handle it all.
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Frequently asked questions
What is your typical process for working with a new customer?
When it comes to junk removal, we make sure the customer understands the pricing of all fees upfront, dump fees, gas and labor.
Same thing with moving. We ask what all the customer needs are for the move before giving prices for the move. There is no suprises in our fees, the price we give we stick to.
What education and/or training do you have that relates to your work?
I have 6 years in the transportation field as well as my business partners. We are skilled proffesionals at handling material wether its junk or high valued items. Muddy Buddies started in 2022, however before starting I was in charge of over 125 trailer loads for The Home Depot that traveled across the country daily. After handling millions of dollars of freight weekly I decided to step into business for myself.
Do you have a standard pricing system for your services? If so, please share the details here.
Junk Removal: When it comes to junk removal, trash can get expensive to dump, so educating the customer on dump fees of what is being hauled is important. We prefer in person estimates to make it as simple as possible and we offer same day service typically right after the estimate making sure the customer is fully aware of fees. We only start the job once an agreement on price has been made.
Moving: We start off by asking the amount of bedrooms then aprox amount of boxes that will need to be loaded. We let you know how many hours to expect a job to take. Pricing varies on size of home, distance, labor hours, home move readiness.
How did you get started in this business?
I was ready to take the leap with my family as a business owner after seeing how much I was helping big business thrive. In charge of over 120 trucks transporting freight daily, I helped lead the number one building in The Home Depot network by saving them millions in transit fees by utilizing all space in trailers with ideas of freight mixture and incoming freight on the inbound dock. I knew my time was coming to start doing this for myself by building a business that will make a difference for families and leave a legacy for them to carry forever.
What types of customers have you worked with?
We love working with our veterans and first responders. We offer discounts and they are usually the ones that reach out to us the most.
Describe a recent event you are fond of.
We were a part of the city of converse green day event. We explained how we recycle and bless families in need with extra material that can be reused. We made so many great connections and gave out so many prizes for little ones.
What advice would you give a customer looking to hire a pro in your area of expertise?
Liscensed and insured is a great start when looking for a solid pro. Another thing to look for is first impression. A pro should be happy in what he is doing making sure the customer is satisfied even if it is just a quote. A great attitude goes a long way. With us I can guarantee men with can do attitudes.
What questions should customers think through before talking to pros about their needs?
Make sure that you give the full disclosure on needs for the job. If some stuff gets left out no worries. Just make sure you let your pro know ASAP so they're no delays for your job.