Kurve Multimedia
About
We are a one stop shop for IT services, PC/MAC repair, SEO & digital marketing, web / graphic design and IT consulting services.We exist to assist you in all of your tech needs.
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Frequently asked questions
What is your typical process for working with a new customer?
Trying to understand how I can assist them with their issues. If contacted by phone or via email this process is about asking questions, actively listening and responding with resolutions to all problems
What education and/or training do you have that relates to your work?
B. S. Computer Science
Do you have a standard pricing system for your services? If so, please share the details here.
Yes. Hourly Rates are $75/ hr for on call / on location needs.
In our office pricing is less and varies depending on service provided
How did you get started in this business?
Graduated from College and couldn't find a job willing to pay me a valued salary
What types of customers have you worked with?
All types. All races. All religions. All age groups. Everyone is treated the same
Describe a recent event you are fond of.
A customer cried after the work was performed and her valuable data was secured and protected after a power outage.
What advice would you give a customer looking to hire a pro in your area of expertise?
Make sure they are knowledgeable. Have a degree, certifications or both.
What questions should customers think through before talking to pros about their needs?
What they need accomplished