MaidPro White Rock

MaidPro White Rock

15 employees
32 years in business

About this pro

When you're looking for maid services in White Rock, TX look at MaidPro. We're making Texas shine, one house at a time, serving the greater White Rock area. MaidPro is White Rock's premier cleaning service. Whether you want weekly, bi-weekly or just a one-time house cleaning, we'll design your maid service around your needs. We understand that hiring a maid service can be a big decision, and we will work with you to ensure your hot spots are cleaned the way you want them done, on time, every time.

Co-owners Marcus Pough and Tony Goulart are excited to bring the MaidPro experience to busy professionals and families north of Dallas. “Simply put – we love to help people,” says Pough. “MaidPro allows us to spend more quality time with our families and friends. We are blessed with the opportunity to give that exact same gift to other people.”

Pough is particularly eager to impress Dallas clients with world-class customer service. “Our business is based on People, Process, and Pride,” he says. “A great team is the foundation of any service provider. We are proud that our dedicated staff of cleaning professionals truly cares about our clients’ satisfaction.”

All MaidPro employees are bonded, insured, and thoroughly trained at MaidPro University on MaidPro’s 49-Point Checklist™. This checklist details everything that will be cleaned in a client’s home, with a specific focus on kitchens, bathrooms, floors, and dusting. Weekly, bi-weekly, monthly and one-time services are available, as are move-in and move-out cleans.

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Dallas, TX 75238
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What is your typical process for working with a new customer?

When working with new clients we start with gathering the details of the clients home (i.e. Address, number of bedrooms, bathrooms, square footage, type of flooring, single or multiple level home, pet(s) etc.) Based on this information we are able to give an accurate assessment of how much our service will cost. After a estimate is given we move on to the details of why MaidPro is the right fit! We are bonded, insured, and OSHA trained, all team members are background checked and have many years of cleaning experience. We also always work in teams. Our cleaning product are all "green" and safe for children and pets. These are just a few things that make the MaidPro difference. 

What education and/or training do you have that relates to your work?

1. 26 years of cleaning experience.

 2. MaidPro University

 - Cleaning Products & Surfaces

 - Cleaning Methodology

 - Human & Pets Safety

 - Anti Cross Contamination Procedures

3. OSHA Housekeeping Trained

4. OSHA 30 Trained

Do you have a standard pricing system for your services? If so, please share the details here.

1. Construction/Post Construction Service: .30 x SQ. FT

2. One Time Cleaning (OTC): .12 x SQ. FT.

3. Monthly Service: .10 x SQ. FT.

4. Bi-Weekly Service: .09 x SQ. FT.

5. Weekly Service: .08 x SQ. FT.

DISCLAIMER: We run many saving programs year-round which could result in great savings to clients.

How did you get started in this business?

MaidPro is a cleaning franchise based in Boston, MA. Founded in 1991 by two college roommate that were not satisfied with the cleaning industry. They have dedicated the pass 26 years to the research of cleaning standards, products, customer service and cleaning methodology to bring the best products and practices to the world. As a result, MaidPro has grown to more than 200 offices in the U.S. and Canada with a world-renowned reputation. We continue to be an industry leader in client service and satisfaction, R&D as well as innovation. 

What types of customers have you worked with?

Real Estate Agents

Commerical Property Developers

Property Managment Companies 

Apartment and Home Owners

Business Owners 

Retail Owners

Describe a recent project you are fond of.

Unfortunately, I cannot answer this question. We are not your typical cleaners. We understand that our clients are not just asking us to clean their home, they are trusting us to care for their most personal and sacred space. Thus, we take great pride in all the work we do! 

What advice would you give a customer looking to hire a pro in your area of expertise?

Ask as many questions as possible, and don't be price sensitive. Just like the saying goes "You get what you pay for."  You are not just paying for a cleaning, but for peace of mind. You are trust strangers to come into your home or place of business and care for you home as they would their own. Insure they are background checked, bonded, insured, trained on chemicals, anti cross contamination procedures, pet friendly, etc. 

Services offered

House Cleaning Services Apartment Cleaning Services Clean Out Services Closet Organizers Commercial Cleaning Services Spring Cleaners Personal Home Organizers Move Out Cleaning Services Office Cleaners Post Construction Cleaning Services Blind Cleaners