Bits N' Bytes In-home Computer Service And Repair

Bits N' Bytes In-home Computer Service And Repair

5.0 (4)
2 hires on HomeGuide
1 employee
13 years in business

About this pro

One on one in-home service. I strive for customer satifaction because referrals is where most of my business is generated. I need my customers to be satisfied of my work. 

Meeting new people and solving problems.

Read more about this pro


Credentials

Houston, TX 77065
Email verified
Phone verified

4 Reviews

5.0

  • Frank Beu

    his knowledge

  • Mark Rogers

    did a thorough review of my computer and explained what he was doing as completed the work

  • Mark Rogers

    he completed a tune up of my computer to enable it to run faster and smoother. Explained to me what he was doing step by step

  • Josh Swain

    Chris fixed my computer when it would not boot up. He worked through several things to locate the issue and helped reinstall a better more stable OS. Also helped with a failing graphics card. Went above and beyond to keep me informed of progress and how to prevent future issues. Highly recommend Chris Benner, courteous and professional!



FAQs


What is your typical process for working with a new customer?

Pre-Diagnosis over the phone

On-site visit

Repair process

Client is satisfied!


What education and/or training do you have that relates to your work?

20+ years repairing computers

I've been working as an IT professional since 2009.


Do you have a standard pricing system for your services? If so, please share the details here.

$40/hour

Minimum of 1 hour

Most reapirs can be complete under 2 hours.


How did you get started in this business?

Lost my full-time job at the time and started repairing computers to make ends meat. I now work as a full time IT specialist. 


What types of customers have you worked with?

Residential

Commericial

I have helped a varity of clients


Describe a recent project you are fond of.

I am fond of all computer related projects. I am always learning and enjoy every second of it.


What advice would you give a customer looking to hire a pro in your area of expertise?

Check for references and see how they have treated previous clients.


What questions should customers think through before talking to pros about their needs?

Will the pro put my needs ahead of making money? My answer is YES. On many occassions I have turned down work and just given advice in place of making the repair. This is typically more cost effective for my client. I feel as if I treat them honestly that the client will some day call me back for services in the future. 


Services offered