4.5 (11)
17 hires on HomeGuide

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Benbrook, TX 76109
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11 Reviews


  • Melodi Leatham

    Muya did a great job of quickly assessing the problem, correcting it, explaining the fix as he went along, and making sure the mower was working well before he left. Very personable, excellent professional demeanor, and the price was right. I will call on him again if I need more help! Thank you!

  • Jimmie Johnson

    I told Miya that the mower would start, but oil coming out of the air cleaner and engine smoking.Made appointment to come look at it, said it would be $75.00 if he fixed it. He came and removed carburetor and ,replaced air cleaner, put it back together ,started it. Engine still smoking bad, he said it would stop smoking when the oil in the muffler burned out. He left with my $75.00 in his pocket. I made 2 rounds in my yard and the mower did the same thing that it was doing before he messed with it, I called him about 30 minutes after he left and left a message ,he called me back and made appointment to come back. He came back Saturday evening ,did the same thing again,started it and it still smoked and oil coming out of air cleaner. NO change, he then said the engine was weak. I told him that our agreement was to pay him of he fixed it and that it was doing exactly the same thing it was doing. He said he got it started,I told I could start it , and that was not what I called him for ,it’s the smoking and. Oil coming out of air cleaner. The mower is not fixed and I have been out $75.00 for absolutely nothing. I expected more from HomeGuide and Quick Fix Repair. I feel like someone owes me a $ 75.00 refund. Jimmie Johnson 817-849-2755

  • Trent Poynor

    Muya was very professional, knowledgeable, and fair which in my estimation is rare these days. He easily and quickly diagnosed the problem with my lawnmower and had it returned to fully functioning status in approximately 30 minutes. I will certainly utilize his services again in the future...

  • Melanie Gonzales

    The wonderful thing is he came to the mower. He diagnosed the problem, and explained to me. He fixed the mower and it is running great! He also gave me tips on how to keep my mower running at top speed. I will use him again and recommend him for anyone’s small engine repair. Thank you.

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What is your typical process for working with a new customer?

Well my typical process with a new customer after we agreed with the quote which is $105 for repair is to drive to a customer place and meet her or him with a good smile and promise that the job will get done to his or her satifaction and be there on time.

What education and/or training do you have that relates to your work?

Well, I studied small engine in the Air Force and I intended Penn Foster college small engine repair.

Besides my education. I have been working for the number one retail company in the world as a tool technician for about 12 years now..........my pricing have been changed I do not charge $75 for repair any more, the repair is $105 

Do you have a standard pricing system for your services? If so, please share the details here.

Well I will have to say yes I do. everybody pays $75 for repair for the simple fact that I have to get on the high way to come to you and you only pay that $75 if I fix your unit to your satifaction.

How did you get started in this business?

Since I like the challenge of repairing broken machines and I'm already doing it as my first job, I say to myself why not start going to people home and doing this.  

What types of customers have you worked with?

So far GREAT. Everyone I met great people. 

Describe a recent event you are fond of.

Well let see. I met a lady who had no idea or know anything about the push mower, after my repair and her push mower was runing, she was all happy and for some reason I decided to show her or to give her a quick course to how the push mower works. I believe that customer will never call anyone else for any repair of her mower again and she was very happy, that's all I'm about. You may pay a little more but that could be the last time you will call someone to repair your mower.

What advice would you give a customer looking to hire a pro in your area of expertise?

I will want all the customer to hire me because it could be the last time you will call a repair man to fix your mower. only if the customer does not mind to learn a little bit....."save you money"

What questions should customers think through before talking to pros about their needs?

How must it cost for you to do this repair, even if you don't fix it do I still have to pay? my answer will be no if I don't fix it or I can't fix it you don't have to pay me.

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