Michael's PC Sales & Service

New

About

I have over 15 years experience in both the public & private sector, working in the area of desktop pc support, diagnostics & repair. I offer computer products & computer repair with quality & integrity. I also offer competitive pricing on premium quality compatible ink & toner cartridges for your printers.

Problem solving & customer contact.

Highlights

1 employee

Serves WHT SETTLEMT , TX

Specialties

Computer type

PC, Mac (Apple)

Desktop or laptop

Desktop, Laptop

Computer issue

Computer not turning on, Cracked or damaged screen, Slow computer performance, Virus or malware, System error or blue screen, Clicking or grinding noise from hard drive, Full computer diagnostic only

No reviews (yet)

Ask this pro for references. There's no obligation to hire and we’re here to help your booking go smoothly.

Frequently asked questions

What is your typical process for working with a new customer?

First, I get the necessary information in order to have a full understanding of the customer's problem with an existing computer or wants/needs for another one.

What education and/or training do you have that relates to your work?

I am CompTIA A+ & Network+ certified, coupled with 19+ years experience.

Do you have a standard pricing system for your services? If so, please share the details here.

Onsite service is $95/hour.

How did you get started in this business?

I decided on a career change to one that would be challenging while holding my interest.

What types of customers have you worked with?

Primarily small business, home-based business & residential.

Describe a recent event you are fond of.

I went to service a newly referred customer during the recent winter storm. He was so pleased with my work, that he bought a new server from me as well as had me come to perform some additional upgrades to his existing computers. He then in turn referred me to one of his clients, who utilized my services & vowed to recommend me to others.

What advice would you give a customer looking to hire a pro in your area of expertise?

Read reviews on sites such as Yelp, Google & Nextdoor. Most importantly, seek recommendations from friends, family & coworkers of someone they've used, have been pleased with their products/services & that they trust.

What questions should customers think through before talking to pros about their needs?

What is the core of my problem?

What do I really want/need?

How much am I able to & willing to spend?

Services offered

Computer Repair