Appliance Connection Inc.
About
Appliance Connection is a family owned and operated business since our beginning in 1997. Our professional, courteous technicians take pride in their work and are very knowledgeable, specializing in appliance repair and service of most makes and models. We repair Washers, Dryers, Refrigerators, Stoves, Ovens, Dishwashers, Freezers, Disposals, Icemakers, Ice Machines, Microwaves, and clean Dryer Duct/Venting. Our friendly, skilled office staff will schedule your service call for the same or next day.
Major appliance brands we repair include Whirlpool, Kitchen-Aid, Maytag, Jenn-Air, Frigidaire, Kenmore, GE, Sub-Zero, Bosch, Wolf, Amana and many more...
Appliance Connection’s service area includes Austin, Buda, Cedar Park, Hutto, Lakeway, Leander, Manor, Pflugerville, Round Rock, Taylor, West Lake, Belton, Bee Caves, Kyle, Buda, San Marcos, Bastrop.
We are an accredited business with Central Texas Better Business Bureau (look us up) and a member of NARPM and the Austin Apartment Association.
Highlights
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Frequently asked questions
What is your typical process for working with a new customer?
We receive work orders for appliance repair at [email protected]. The customer is called within 24 hours to set up appointment. If request comes over weekend, they will be called first thing Monday morning.
What education and/or training do you have that relates to your work?
The owner has been in the appliance business for 30 plus years. Our technicians received on the job training to repair all brands of laundry and kitchen appliances.
Do you have a standard pricing system for your services? If so, please share the details here.
Service call fee of $95.00 is charged to diagnose. Once diagnosed, we provide the labor and parts needed in a detailed estimate. Labor per hour is at $95.00 per hour. Cost of part, tax, shipping and labor are included in estimate.
Once approval is obtained, parts are ordered. Delivery of parts is between 3 to 5 days. The time varies when parts are provided by manufacturer and/or if parts are on back order.
Once parts are received, we schedule the appointment for installation. We typically have appointments the next day or per the customer's requested date.
The customer is informed when approval is granted and parts are ordered.
Once the repair is complete, we provide this information and submit invoice for payment.
How did you get started in this business?
Experience was with appilance repair. I wanted to have a career where my skills and passion to add value would be utilized.