Cleanpedic

Cleanpedic

5.0 (3)
5 employees
4 years in business

About this pro

Our story began in 2018 when we looked around and realized that there was no easy way to book a quality cleaning online.

Calling multiple companies who never answered the phone
Having to schedule and wait for walkthroughs just to get a quote
No easy payment method
No ability to view/edit your cleaning schedule
No customer support staff to help when needed
The list goes on..

That’s when we decided to use technology and top-notch customer service to reinvent the house cleaning experience.

Wowing our clients makes us happy. The best feeling is getting that thank you from our clients.

The premise of Cleanpedic is customer and tech-driven service.

Read more about this pro


Credentials

Nashville, TN 37211
Email verified
Phone verified

3 Reviews

5.0

  • Solomon Adebiyi

    Absolutely unbelievable.. The cleaner was on time and asked if I had any preferences on supplies or any allergies. They were fast with excellent attention to detail. Well worth the money. Easily recommending to friends and family.

  • Marissa Smith

    I was out of town and friends needed to use my apartment the next day. Not only were you guys able to clean my apartment in a rush, you also sent me digital pictures of my apartment showing what a great job you did. Blown away by the customer service.You guys are the best.

  • Justin Simpson

    Cleanpedic's whole process is seamless. I was WOWED from start to finish - booking my appointment to the actual cleaning was a great experience. The website was super easy and the team who cleaned my house were efficient and did an awesome job.I will be booking with them again. Thank you Cleanpedic!!!



Photos & Videos


FAQs


What is your typical process for working with a new customer?

Our workflow depends on what the request.

We've had instances where we move things around in order to accommodate requests. We've also had instances where we were called for emergency cleanings.

Typically 

We email, text, or call a new customer upon their request. We follow instructions, then

Customer book either online or on phone: cleanpedic.com. Customers select the date and time they'll like our professionals to show up.

We clean: A certified cleaner comes over and cleans your place.

You relax and enjoy your sparkling home.


What education and/or training do you have that relates to your work?

Our cleaners are certified and we ensure they go for any appropriate customer service and cleaning refresher courses both online and offline.


Do you have a standard pricing system for your services? If so, please share the details here.

Yes we do.

Our service rates can be found at:

https://booking.cleanpedic.com/


How did you get started in this business?

Our story began in 2018 when we looked around and realized that there was no easy way to book a quality cleaning online.

Calling multiple companies who never answered the phone

Having to schedule and wait for walkthroughs just to get a quote

No easy payment method

No ability to view/edit your cleaning schedule

No customer support staff to help when needed

The list goes on.

That’s when we decided to use technology and top-notch customer service to reinvent the house cleaning experience.


What types of customers have you worked with?

Residen


Describe a recent event you are fond of.

A new customer called us randomly and she was impressed with how tech driven and prompt we were.

We arrived at the house within minutes of booking with us.

She called us the '911 of maids'

It's always heartening to hear such from our customers. 


What advice would you give a customer looking to hire a pro in your area of expertise?

1.Only go for the best and we are the best. 

2.Ensure your cleaners help you save time giving you time to focus on what’s most important.

3.I'll be looking at how easy it is to get help from a prospective cleaner.

4 Seamless communication: We are big on communication. I will expect the cleaners to be great on communication.


What questions should customers think through before talking to pros about their needs?

* Are you bonded and insured.

* How can you help me save time