When fixing a broken sidewalk, the contractor first assesses the damage to determine if the entire slab needs to be replaced or if a localized repair is sufficient. They will check for issues like cracks, holes, uneven settling, and trip hazards.
If it's a minor repair, the contractor may chisel out the damaged area, clean it thoroughly, and then apply a concrete patching compound. The patch is then smoothed out and allowed to cure.
For more extensive damage, the contractor may need to demolish and remove the entire broken slab. This is done by breaking the concrete into manageable pieces that can be hauled away, then preparing and pouring new concrete.