About
Red Line Lawn Services, LLC is a detail oriented, fully insured, professional lawn service company, based on family, integrity and trust. Our focus is to provide 100% customer satisfaction backed by our 10+ years of extensive professional lawn service experience.
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Mike
Frequently asked questions
What is your typical process for working with a new customer?
Discussion with the customer at their convenience to go over what work they would like completed and any specific details. Arrange a date and time for the work to be completed.
Send an estimate to the customer after the customers information is entered into our invoicing platform. Confirm the estimate with the customer. Arrive at the arranged date and time.
Complete the job with attention to detail as if it was my yard. Notify the customer that the job is completed. Thorough in person follow up or virtual of the completed work. Make sure the customer is 100% happy with the completed work and discuss any feedback that the customer may have.
Send an invoice to the customer.
Collect payment and reschedule services.
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*Payment is due the same day that the services are rendered
Failure to make payment on time is subject to an added late fee, account cancellation or legal action.
What education and/or training do you have that relates to your work?
I have had the opportunity to own and operate a lawn service business in 3 different US states. I have 10+ years in the lawn service industry combined with my firefighting career.
Do you have a standard pricing system for your services? If so, please share the details here.
$45 minimum which includes mowing, trimming, edging, blowing and cleanup.
$80 minimum for gutter and downspout cleaning.
Leaf removal.
Spring aeration.
Fall Aeration.
Overseed.
Small shrub and tree trimming/ removal.
How did you get started in this business?
To start, I’ve always really enjoyed being outside. I thoroughly enjoy the outdoors. It all really started when I used to walk in front of my Father while helping him push the push mower. That led me to follow in his footsteps. Every job I go to is different and unique in its own way. I really enjoy the different interaction with each client. I also take great pride in making their property look great. I know the hard work pays off when I see the excitement and smiles come from my clients after they see the finished product. The positive feedback and kind words really mean everything to me.
Bobby, Owner.
What types of customers have you worked with?
Emergency personnel, healthcare personnel, military, veterans and non emergency personnel.
Commercial and residential.
I’ve worked with customers on fixed incomes and on multimillion dollar homes.
Describe a recent event you are fond of.
All of my projects. My projects are completed with attention to detail. I treat the lawn as if it was my personal lawn. I do my best to follow up with the customer in person or virtually to make sure they’re happy with their lawn because that is my ultimate goal
What advice would you give a customer looking to hire a pro in your area of expertise?
Establishing expectations, trust and reliability to complete the customers service request(s).
What questions should customers think through before talking to pros about their needs?
Job date, time, specific details, fair price and if the business is legitimate or not.