Support Nerds, Inc. is a leading service provider of Managed IT Solutions and Technical Helpdesk Support Services in US and Canada. We offer Annual Maintenance Contracts, IT Tech Support, Optimization Services, Virus Removal Services, Online & On-site Support as well as Repair Services for Computers & Printers. We thrive on making a smart world with smart technology and we back it up with smarter solutions, customer focused service, optimum support & at the end delivering what you need. And yes! By finally putting a smile on your face. We at Support Nerds believe in delivering cutting edge solutions with utmost customer satisfaction and have wonderful customers appreciating us for our support & services. Our Reviews display the credibility we take in offering industry best solutions & customer satisfaction.
Firstly, its about helping & assisting the other person in need & especially when technology is involved, it ads on the thrill & experience. Putting a smile on customer's face by offering what the customer is exactly expecting is the bottomline. So, the satisfaction achieved by offering satisfaction to the customers is priceless.
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We diagnose the case over the phone or chat. After diagnosis report is generated, pricing is quoted & troubleshooting is done by professional technicians to fix the problem.
We have certified experts with extensive 10-15 years of experience working on laptops, computers, printers & network related issues. Most of them have gone through trainings related to software & hardware & remaining perform customer service jobs.
We offer Free Diagnosis on All technical issues related to computers & printers, wifi network & other peripherals. Upon diagnosing, it depends what tools or how much time will it require to fix & we price in accordingly.
We thrive on making a smart world with smart technology and we back it up with smarter solutions, customer focused service, optimum support & at the end delivering what you need.
We usually work with home based users however we also cater to small to medium business. We offer set services to home based users & custom-tailored solutions to businesses.
Besides IT helpdesk, technical support & services & repairs, we also indulge in software development & website development. Recently we offered a complete business set up to a customer starting from designing website, app development, SEO & Paid marketing to setting up Network Services as well as Annual Maintenance contract for 10 devices and 5 peripheral devices with on-demand onsite support for hardware problems. It took us 1 week to set all up for the customer with utmost satisfaction.
Nowadays, technology is booming & customers are becoming smarter by the day. It is essential for a customer to look into the expertise areas of a provider along with keeping their focus on delivery & customer satisfaction with quality of work. It is important for a customer to be precise with their problems so the provider is able to assist in a quick & satisfactory manner.
Customers should be transparent when they face any technical issues & should elaborate the problem for the provider to assist them quickly & precisely. Customers should ask about the service quality, scope of work, turnaround time & pricing to determine whether the provider is fit for the job or not. We follow a similar procedure when we deal with customers too.
Computer Repair Services Copier Repair Services