Micro Advantage, Inc.

Micro Advantage, Inc.

5.0
1 hire on HomeGuide
8 employees
41 years in business

About this pro

Micro Advantage is Northeast Ohio's Premier provider of Information Technology, Consulting and IP Telephony Services.  Since 1982 our consultants have designed, deployed and maintained custom-tailored information technology and VoIP solutions.

Micro Advantage provides services in a wide array of disciplines - from network design and maintenance, to business processes and applications. We provide the expertise to help our clients automate business processes, enhance network services, and integrate communications that decrease costs while enhancing productivity. Our goal is to provide technological solutions that increase efficiency.

We find gratification when we provide services and/or solve customer problems with reliable and cost effective solutions.  Doing exactly the aforementioned is why we've been in business since 1982.

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Credentials

Cleveland, OH 44113
Email verified

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FAQs


What is your typical process for working with a new customer?

First, we strive to understand the customer's needs.  We ask questions.  From this understanding, we can recommend improvements to their existing infrastructure, as well as make recommendations to enhance it.


What education and/or training do you have that relates to your work?

Our complete list of services:

LAN|WAN support

Microsoft Certified - Servers & Desktops

Linux/Unix & Open Source

Cloud Services

Website & Application Development and Database Programming

Data Backup, Security and Integrity

Routing and Switching

Remote Access/VPN Solutions

Network Security & Intrusion Detection

VoIP

Website Hosting

Email and Hosted Exchange Provider

Data, Voice and Video Cabling


What types of customers have you worked with?

Micro Advantage has worked for:

Manufacturers

Law firms

Healthcare / Assisted Living facilities

Non-profits


Describe a recent event you are fond of.

Recently we began an engagement with a new customer.  Through implementation of a new voice-over-IP (VoIP) phone system, we were able to reduce their monthly recurring telephone costs substantially.


What advice would you give a customer looking to hire a pro in your area of expertise?

Research your options in hiring an IT company. Consider your personal needs. Be wary of free consultations as most experienced, frequently IT company value their time and value their time spent for consults and work in general.


Services offered

Computer Repair Services Phone Installation Services


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