Katie "The Cleaning Lady"
New
New
About
DEPENDABILITY is a true savior! am your go to, last minute savior! I love cleaning and hate to see mess and dirt around the house. My mom always said "always tidy up for you never known who will be knocking on your door in the last minute"
I enjoy the final product! Smell clean happy is she/he
Highlights
2 employees
14 years in business
Serves Bronx , NY
Payment methods
Cash, Paypal, Zelle
Specialties
Cleaning type
Standard cleaning, Deep cleaning, Move-out cleaning
Extra services
Fridge cleaning, Oven cleaning, Window cleaning (interior), Laundry
Number of bedrooms
Studio, 1 bedroom, 2 bedrooms, 3 bedrooms, 4 bedrooms, 5 bedrooms, 6 bedrooms
Number of bathrooms
1 bathroom, 2 bathrooms, 3 bathrooms, 4 bathrooms
Cleaning frequency
Every week, Every 2 weeks, Once a month
Pets
No pets in home, Pets in home
No reviews (yet)
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Frequently asked questions
What is your typical process for working with a new customer?
When working with a new customer, my typical process involves several steps:
1. Initial Contact: We'll connect through the platform or communication channel of your choice. This could be through email, phone, or a messaging app.
2. Understanding Your Needs: I'll start by asking questions to understand your requirements, preferences, and any specific details about the project or task at hand. This helps me tailor my responses and assistance to best suit your needs.
3. Implementing the Plan: Once we've agreed on a course of action, I'll proceed with implementing the plan or assisting you with whatever tasks or projects you need support with.
4. Feedback and Adjustments: Throughout the process, I'll welcome feedback from you to ensure that my assistance meets your expectations. If adjustments are needed, I'll gladly make them to ensure your satisfaction.
5. Follow-up: After the initial interaction, I'll be available for follow-up questions or further assistance as needed. Whether it's clarifications, additional support, or new inquiries, I'm here to help.
Overall, my goal is to provide you with a seamless and productive experience, addressing your needs efficiently and effectively.
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What education and/or training do you have that relates to your work?
Cleaning homes is indeed a skill that doesn't always require formal education or training. Many people learn through hands-on experience, honing their techniques and developing efficient cleaning routines over time.
How did you get started in this business?
I started cleaning with my sister's.
What types of customers have you worked with?
I have worked with single parents,
What advice would you give a customer looking to hire a pro in your area of expertise?
I would suggest the customer be very detailed with their needs. Although a cleaner already is aware of how to clean, if the customers have a request then they should share it with the customer. Suggestions: cleaning items preferences
Services offered
House Cleaning