XTechs Technology

XTechs Technology

1 hire on HomeGuide
3 employees
28 years in business

About this pro

On site computer diagnosis.  All home networking equipment. Desktop and laptops.  Apple and PC's.  Over 25 years experience

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Glen Cove, NY 11542
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What is your typical process for working with a new customer?

I like to get to know my customers and what they like and dislike.  It helps me tailor our service towards them.  If we know they are technology buffs we always have ideas on taking things to the next level.  We are also cost conscious minded for those who wat to maximize what they have in place

What education and/or training do you have that relates to your work?

I have worked as an I.T technician for over 25 years.  I have worked in both corporate America as well as small office and home users

Do you have a standard pricing system for your services? If so, please share the details here.

Our rate is $55 per hour

How did you get started in this business?

I started as an installation tech.  I built custom machines for use in Retail stores.  I enjoyed it so much I decided to make a career of it.  26 years late I still enjoy working with technology

What types of customers have you worked with?

Corporate, Small business, Legal and Medical offices, Technology buffs, and Technology new comers

What advice would you give a customer looking to hire a pro in your area of expertise?

Work with someone who will be honest and will educate you a little bit.  Some of my oldest customers are ones who started as beginners, but now understand how technology can help us.

What questions should customers think through before talking to pros about their needs?

Should I fix it or replace it?

How can I keep it working properly?

Is there anything more I could be doing to make further use of my technology?

Services offered

Computer Repair Services Mobile Mechanics