About
We at OctSolutions, Inc strive for Customer Satisfaction by providing First Call Resolution with Affrodable Rates. We highly respect our customer's privacy and dont share our customer's information with any third parties. We offer online IT consulting services for Computers, Networking Routers, Printers and various Security Software. A complete Support for almost every technical devices equipped at home or small businesses.
Fixing Software Issues, Installation, Uninstallation of Software and Complete Network Solution such Wireless Router Configuration, Setting Up Home Network, Advanced Network Troubleshooting, DVR, Roku etc.
Highlights
Specialties
Computer type
Desktop or laptop
Computer issue
Reviews
Dottie W.
Frequently asked questions
What is your typical process for working with a new customer?
Customers primarily contact our helpdesk through various means such as calling 1 877-470-7678 (Toll Free) or emailing to [email protected] where their concerns are addressed and assigned to Engineers according the technical issues they may face.
Engineers the Identify Techincal Issues and Fix it over the phone or using the most reliable and trustworty remote assistance tools know as LogMeIn Rescue
What education and/or training do you have that relates to your work?
Our Engineers are certified by various techno giant such as Microsoft, Cisco, Dell, Hp etc.
Do you have a standard pricing system for your services? If so, please share the details here.
We offer Incident and Subscription based affordable and genuine services
How did you get started in this business?
The advent and Knowledge of Information Technology inspired to come up with such innovative solutions.
What types of customers have you worked with?
Residential and Business Both