Oct Solutions, Inc.

Oct Solutions, Inc.

5.0
16 employees
6 years in business

About this pro

We at OctSolutions, Inc strive for Customer Satisfaction by providing First Call Resolution with Affrodable Rates. We highly respect our customer's privacy and dont share our customer's information with any third parties. We offer online IT consulting services for Computers, Networking Routers, Printers and various Security Software. A complete Support for almost every technical devices equipped at home or small businesses.

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Credentials

Mt Vernon, NY 10552
Email verified
Phone verified

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FAQs


What is your typical process for working with a new customer?

Customers primarily contact our helpdesk through various means such as calling 1 877-470-7678 (Toll Free) or emailing to [email protected] where their concerns are addressed and assigned to Engineers according the technical issues they may face. 

Engineers the Identify Techincal Issues and Fix it over the phone or using the most reliable and trustworty remote assistance tools know as LogMeIn Rescue


What education and/or training do you have that relates to your work?

Our Engineers are certified by various techno giant such as Microsoft, Cisco, Dell, Hp etc.


Do you have a standard pricing system for your services? If so, please share the details here.

We offer Incident and Subscription based affordable and genuine services


How did you get started in this business?

The advent and Knowledge of Information Technology inspired to come up with such innovative solutions.


What types of customers have you worked with?

Residential and Business Both 


Services offered