About
Qualified engineers who can repair almost anything going back to wind up gramophones , seems to be a thing of the past . We pride ourselves in 35 years of serving the community from radios and record players to computers , televisions , monitors , lamps and even once in London a horse drawn carriage which needed rear lights fitting . All engineers are qualified not only in their subject but how to interact with the public as we know only too well how complicated some devices can be .
The satisfaction of carrying out a quality repair that will last , and if the item isn’t worth repairing we will tell the customer.
Highlights
Specialties
Computer type
Desktop or laptop
Computer issue
Photos and videos
Reviews
Annie G.
Frequently asked questions
What is your typical process for working with a new customer?
Usually we can get ah idea of the length of repair within a couple of days , obvioudly dur to parts availabikity etc .
What education and/or training do you have that relates to your work?
All engineers are trained on specific items . The proprietor having a PhD and experince of some 40 years.
Do you have a standard pricing system for your services? If so, please share the details here.
All items are looked at first , inspected and given a report if the item is worth repairing and will last . If so there is no charge for a quote .
How did you get started in this business?
I was always obsessed with engineering like my grandfather who taught me a lot . I then did a degree in electronic engineering in England , started my company up then went to M.I.T and opened up on the United States as well . We have had items sent from 51 various countries around the world as I have specialist engineers I've trained and hundreds of thousands of spares we will even manufacture if possible .
What types of customers have you worked with?
From Royalty (literally) to representing and being authorized by nearly all manufacturers and stores . Obviously the general public as well .
Describe a recent event you are fond of.
A horse and carriage (yes) which was brought in with faulty lights . A simple job but the horse wasn't amused . On a more complicated end , government equipment we cover for . Also old toys and gramophones , 1920's collectors radios which can source the tubes/valves for .
What advice would you give a customer looking to hire a pro in your area of expertise?
Check their background ; see if they know what they're doing and their honesty .
What questions should customers think through before talking to pros about their needs?
Is it worth repairing .
How long will it last .
Whats the engineers genuine point of view ( ours will always give it , that's why people come back )