DC Freeman LLC-Landscape Design & Install Contractors
About
A Boutique Landscape Design & Build company. We provide ultra personalized service based on a deep base of knowledge that includes Science, Design, Ethics and promptness. DC Freeman LLC has been providing excellence in Horticultural services for over 30 years. Creating amazing outdoor spaces is our zeal, is our lives.
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Frequently asked questions
What is your typical process for working with a new customer?
It all comes down to communication for me. I need a clear understanding of what you're looking to do, and I take the time to ask the questions required to get you there if you are unsure. Only then can I best share my strong level of design and horticultural expertise. I take you by the hand and lead you through the process to the degree each client desires. Sme prefer I run with the ball. Some people like a deep degree of communication throughout. I serve the cleint's needs, not my own.
It is of great importance to communicate the zeal I have for what we do. If you look at my online reviews, especially on my Houzz profile, you get an excellent idea of the paradigm on which we work, and the basic ethics and strong set of ideals we maintain on a daily basis.
By concentrating on the things we do best, instead of being everything to everyone, we deliver the apex of results possible to the people we serve.
What education and/or training do you have that relates to your work?
Educated at Rutgers and Cornerll Universities. Member and Media Committee member of NJ Landscape Contractors Association. We also do a plethora of charity based work projects throught the year.
Do you have a standard pricing system for your services? If so, please share the details here.
Each job and client is unique. So while basic products have set prices, each job is uniquely priced according to needs and degree of ability in getting supplies to the jobsite, etc. I like to think we offer "Top level results at middle of the road prices".
How did you get started in this business?
I stepped into a neighbor's greenhouse as a child, helped my Stepfather in our garden year after year, and knew from a very young age that Horticulture would be my life. Everything I've read, all the experiences I've immersed myself in ahve led down the road I've planned since then.
My Step father was a Judge. That gave me a unique intellectual perspective on how I approach such a creative, yet science-based field of endeavor. It also provided me with a strong set of ethics and an ability to organize and see my projects through to the very end.
What types of customers have you worked with?
Projects from $5000 to $100,000, and everything in between. A portion of your property or your entire property, new space or old. Our concentration is on residential or multihome spaces. I'd say our average job is between $7,500 and $35,000. But we've also landed several 100k+ projects and accomplsihed those. It is a very simple goal to leave cleitns happy. I rarely worry about people paying us. I find that if I conentrate on doing the best job I'm capable of doing for people, that they appreciatethat on a human level, and they want to treat me as fairly as I've treated them.
I work for people of all stripes. But our best customer is a person who has a clear idea of what they want, and appreciates a company who really attacks their issues with as much care and creativity as possible. People who want to come home to a great feeling, who appreciate the antural joys that a great outdoor space has to offer. As the great clothier Sy Syms used to say in his TV commercials, "An Educated Consumer Is Our Best Customer", I feel the same way.
Describe a recent project you are fond of.
We installed a ten thousand gallon Koi pond with two huge waterfalls and use that as a centerpiece to design the remainder of the property. This included and area designed to invite as much wildlife as possible, using native plants, requiring little upkeep. The more goals, the greater the challenges, the more I am invested in the project!
What advice would you give a customer looking to hire a pro in your area of expertise?
Look for someone not afriad to give of their time and expertise. You should not expect a completed design for free, but they should be ready to clearly lay out what they are willing to do for you, and give you the information you require to make a truly informed decision on the company you're hiring.
What questions should customers think through before talking to pros about their needs?
What am I truly looking to accomplish? For example, the thought of a waterfall sounds great. But if you ant fish in there, are you ready to invest time to care for it, or hire a company to do it for you? Plant material is not furniture, but living things that require ongoing care. Are you ready to invest in keeping it looking nice? If not, you need to communicate the level of ongoing care you ARE ready to provide so your project is designed accordingly.
How long are you going to stay here?, How will this affect my property value? Am I landscaping for my enjoyment, a perfunctory manner, so I fit in with my neighbors, or do I want a space unique to the lifstyle I live?