About
* We offer a discount to our VETS & Seniors. We have a EXPERIENCED GROUP of individuals that gets the job done & in a professional way. We come recommend from all over Maine & New Hampshire.
We complete all jobs until the customer is 100% happy and satisfied with our work. We dont beat around the bush, we are straight forward and recomend the best Options for you.
*As you will find almost all Companys Charge OUTRAGEOUS crazy prices.
We have affordable & reasonable rates. We have no hidden fees or overhead charges. We are stright forward and ready when you are !
In this line of hard work you have to love what you do!! Well I think Ive done an awesome job finding some very skilled and talented Professionals. I only say that because according to all the awesome e-mails I've received from job after job after job, I think there doing somthing right . Not only that we have held a 4.8 star Company rating.
Clean is clean and that's what we do!!
I have been cleaning since I was 8 years old and still do it to this Day! I have many many years of experience. All team members are required to have at least 5 years experience for Cleaning when hired. We are a fast pase Company and Need Professionals on our side, There's no room for error.
**CLEANING** - We have a lot of jobs like *Move-In, Move-outs, Post construction Cleaning, Condos, Hallways, Deep cleans, Spring cleans, Cottage-Close down/Open up.( Depending on the time of Year), Apartments, Residential homes, Offices, Turn - Overs for renters, Vechile Detailing, Windows, Basement and Attic Clean outs.Just about anything you can think of !!!
We do it all. If our Customers need it Done, they know we're the ones to provide Quailty efficient work , from what I always hear its hard to come by now a days. We are an all in one Company and that’s why Towwer Cleaning & Services comes widely recommend .
Highlights
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Reviews
Erin T.
Terri E.
Karren W.
Frequently asked questions
What is your typical process for working with a new customer?
The customer explains what Services they are looking for, what there budget is/What they have to work with for time, What they expect, and when they expect it. We charge by the hour for the first time in clean.
They are schduled and our company appears on the agreed apoun date & time. I do hope to hear from you. 207-595 - 8654 or email at [email protected]
What education and/or training do you have that relates to your work?
Hello, My Names Rebecca. Home Guide is a New experince for us. A little information about myself is I have been Cleaning and providing Property Services & Maintenance for over 10 years now and I enjoy the Customer's and New people I meet along the way. I love helping people and I feel that What we Specailize in helps take unwanted stress off my customers & helps them relax knowing they have a Dependable Company on stand by. We back them up 100% of the time and are always ready when they are. We also work with our clients Budgets. Not only do you need us but we need you! We understand that everyone has a Unique situation! Alot of other Company's Charge atleast $45 -$60 a hour for there Services. Well That's not were we stand. $25-$30 per hour / per a person.
We work with our customers to help & create a Project from start to finish on a budget you can afford . Our whole Company is based off Team effort, hard work , and Compassion. We are always donating our time cleaning or building for our community. We have the energy, patients, and skill to help you today. We are an all in one Company. From inside to outside of your properties. We service all over Maine and New Hampshire. One Company. One Call. We do it all. Just a few of the things we do on a weekly basis-
Cleaning, Post Construction Cleaning, turnovers, Laundry Services, Carpet Cleaning, Window Cleaning, Pressure washing, Painting & Staining, Haul aways, Cottage close down or open up, Flooring, Tiling, and So Much more. We have teams fully equipped and educated ready to tackle your next project or Property Needs. We work hard and communicate. Communication is the secret! No surprises or Hidden Fee's. Simple and stright to the point! It's always kept my clients coming back and using us for everything. We are One Company. One Call. We do it all.
Do you have a standard pricing system for your services? If so, please share the details here.
All projects are different for all the different things customers ask for. The C.E.O drives out and gives that quote. If it’s a basic clean than they will be just quoted for the homecleaning, Nothing More / Nothing less. We are not there to upsale you, We only give quotes for what you need done.The customer comes to an agreement and the shows on the road. We provide all materials.
How did you get started in this business?
NI first started when I was 8 years old cleaning only on Saturdays with my Dad. Back than I would work a whole day for just $ 25 and that was alot to an 8 year old. Eventually I started cleaning more days and more hours and the older I got the more I got paid. I grew up in the cleaning business and learn to experience different jobs and started with my first client at the age of 12 and I still have that same customer to this day! I worked from the ground up for this company and I’m proud to say today we have made an empire of customers that are happy and that satisfaction is what keeps Me thriving!!!
What types of customers have you worked with?
Wow this is a question that can keep me talking for hours. Basically we work year around with clients that live in Maine or New Hampshire. Mostly for Vacation home owners, Residents that stay year around, Cottages, businesses, Travelers, Offices, corporations, hotels, Motels, Subcontractors etc.
Describe a recent event you are fond of.
For mother’s day I receive flowers and cards from a lot of my regular customers. In one particular card that I read really hit home because they were one of my many first clients and in that card explained how they have over the years watched me get older and
wiser , how it started out with one work car to many. How they are very proud of me and the customer service they have received over the many years they have had us in there home, and how we actually showed up and How we Communicated with them and while in there home made them feel comfortable. Well that card is in a frame on my wall surrounded by other similar customers reviews and just jotted down lines of encouragement and thankfulness.
What advice would you give a customer looking to hire a pro in your area of expertise?
Make sure they provide the cleaning products. Ask what’s included and what’s not. Ask them in the event you are not satisfied do they come back and make it right? A lot of cleaning business ask for $40 AND ABOVE per a SINGLE PERSON! That’s unexceptable because now your only paying for A name Brand type company or paying over head charges .You want to hire a team that knows you called because you need help and not because you want to go broke!!! Any business that 100% guarantees there work is a company you are going to want to take into consideration!! Ask them how long they have been in business for, because this site says there a pro don't always mean that all produce good quality work! You might just be hiring Joe Shmoe off the side of the street label a pro on here! Anyone can sign up as a pro and provide nothing to verify your even a pro or company!
What questions should customers think through before talking to pros about their needs?
Make sure they know up front you have a budget and under any circumstances they can not go over it. So give them a cap to stop at and what you want done in that time frame. Do not ever give them a blank check unless you trust them! Read reviews, ask for references , although noones going to give you a bad reference eithier, like stated above, anyone can sign up as a Pro! Ask for a letter from there insurance company saying the date they started getting insurance, and that will prove how long they been in business for. Ask to drive out with them to prior job sites to see there work but must be THERE work not anyone else work. A Pro should have no problem showing you pro work!!