Royal Cleaning

Royal Cleaning

5.0 (7)
2 employees
2019 years in business

About this pro

My service is a small business yet I service in all areas, such as, residential cleaning, commercial cleaning, move in, move out, construction cleaning, carpet cleaning, stripping and waxing floors, home organization, household cleaning duties(dishes, clothes), and running errands.  

What I enjoy THE MOST is the interactions I am able to have with so many different people and the blessing of being able to help others. I meet people from all walks of life and it is simply amazing to me how something as simple as cleaning for others, grocery shopping for the elderly, or running errands really helps take a burden off of people so they can live freely. 

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Credentials

Smithfield, NC 27577
Email verified
Phone verified

7 Reviews

5.0

  • Sandra Barnes, MHA

    I enjoyed my overall experience and get a bi-weekly cleaning

  • Dr. Karla Cross

    I am a faithful bi-weekly deep clean customer. They clean about 4 rooms for me, wash my clothes, and bring them back the next day folded. I tip really big because I can trust them and when I go out of town for work I leave a key sol I can still get my bi-weekly cleaning. I'm so happy I found Royal Cleaning.

  • Trinity Grace

    Awesome company and people

  • Tyler C

    The owner use to work for me in Greenville, NC while in college, I hired her through Care.com to be my live-in Nanny. She did so well that I offered her a job at my law firm as my cleaning Manager. I would definitely welcome her back if she ever wanted to come back the office has truly missed her spirit and hard work. Very proud of her accomplishments.


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FAQs


What is your typical process for working with a new customer?

My typical process for working with a new customer is to gather all information needed/wanted by the customer, next I will go out on my work vehicle and give them a FREE quote for service (depending on the service...cleaning, carpet cleaning, waxing floors), then we would schedule a date and time that works best for the client, and lastly we will begin services on the scheduled date and time.


What education and/or training do you have that relates to your work?

 I have 8 years cleaning experience with 4 years as a team lead and 4 years as a Manager for small businesses while working a FULLTIME job in the healthcare field. 


Do you have a standard pricing system for your services? If so, please share the details here.

I do not have a standard pricing system just because I offer so many services and I normally price by needs depending what the client will need done and how long it may take, how many rooms I will have to clean, and how often you what those services rendered.


How did you get started in this business?

I started cleaning via care.com while in high school cleaning for lawyers and doctors offices and then in their homes personally. 


What types of customers have you worked with?

Nurses

Doctors

Lawyer (In home and office)

College Campus Dorms (carpets for upcoming Fall semester)

Church Organizations (complete cleans)

Residential

Commercial 


What advice would you give a customer looking to hire a pro in your area of expertise?

I would ALWAYS say be sure of what you want done and if not make sure you work with someone that can help you figure out what you need done while giving you the best price possible. 

While it will be a job per say you want to have an amazing experience with the Pro as well. 

I have come to find out that the experiences last a lifetime and you will never forget an amazing experience. 

Also, look for quality of work and customer service!!


What questions should customers think through before talking to pros about their needs?

1. Type of services you want 

2. Your budget

3. Days and times that work for you

4. Find out if the Pro likes pets don’t wait til the day of to let them know a pet will be in the home 


Services offered

Apartment Cleaning Services Carpet Cleaning Services Clean Out Services Closet Organizers Curtain Cleaners Spring Cleaners Floor Cleaning Services Floor Polishing Companies Garage Cleaning Services Personal Home Organizers House Cleaning Services Junk Removal Services Move Out Cleaning Services Office Cleaners Exterior House Cleaning Services Post Construction Cleaning Services Rug Cleaning Services Blind Cleaners Window Cleaners Baby Proofing Installers