Franks Small Engine Repair

Franks Small Engine Repair

5.0 (3)
3 hires on HomeGuide
1 employee
18 years in business

About this pro

When diagnosis is complete. The repair sold is the repair that fixes your  machine. You never have to worry about the never ending list here. 

You will always enjoy our upfront repair or replace guidance. I will never let you spend more on a machine than it would cost to replace it. I understand sentimental value and respect your desire should that be the case and will gladly help restore your machine to operational condition. 

I come to you equiped to handle most any task. At times machines will need to be taken to the shop should they need more in depth work than can be afforded away from the sophisticated and specialized tools that can not be made mobile. 

What I enjoy best is applying my mechanical knowledge to repair machines for others that helps them. There' a joy in a job well done and a greater joy in a client's relief he or she can then use the now working machine. 

Read more about this pro


Credentials

Belmont, NC 28012
Email verified
Phone verified

3 Reviews

5.0

  • Louis Sarmiento

    Fast response and delivery, very nice people.

  • Bob Auty

    he responded right away. was fair. honest and knew what he was doing. I will deal with him again if I need anything.

  • Bob Auty

    he was quick to respond with distinct information and knowledge. he was honest and friendly and a pleasure to deal with.



FAQs


What is your typical process for working with a new customer?

Trust is key, by being attentive and addressing their specific concerns while keeping a wide open line of communications during the process. Always thanking them for being given the chance to earn their trust and business


What education and/or training do you have that relates to your work?

I hold several small engine certificates, honda, kawasaki and kohler  specifically.  Growing up wrenching on my own race bikes and later quads. Followed by v twin bikes and metrics. I ground my salt in motorcycles mowers and other small engine equipment. From factory type repairs done by the book to building high horsepower high torque v twin Harleys I enjoy the work and working with my hands and have always had a passion for small engine work. Most of my 20+ years experience is hands on training. I truly learned more by diving into these motors blind than I ever learned In all the classes I've attended combined. However feel factory training is important as it teaches certain specifications and procedure that the tech manuals may not show


Do you have a standard pricing system for your services? If so, please share the details here.

My rates are simple. Engine repair work is $65 per hour. 

Welding/fabrication is $110 per hour

Custom built or performance engine work is $85 per hour. 

I offer free diagnosis with paid repair of the problem found.


How did you get started in this business?

I'm pretty sure it was a accident it started with fixing a friends bike then his mower then his friends sisters mom's uncle's scooter and 20 years later I'm still doing it. And loving it


What types of customers have you worked with?

I have worked with many types from private residential use clients to large corporations with muliple units 


Describe a recent event you are fond of.

My son ranked up. HOORAH!!


What advice would you give a customer looking to hire a pro in your area of expertise?

If he or she is spending more time calling a buddy that knows more about your motor than he or she does. Apply the brakes and seek another tech. That's just asking for trouble. Small engine guys and gals are each different most consummate professionals don' mind a customer watching. In my experience and this isn' always the case but at least what I've experienced is if they don't want you watching they are typically finger probing the wrong part and don' want you to notice their lack of experience 


What questions should customers think through before talking to pros about their needs?

Our trade requires tools, some are expensive and most are still expensive. A good tech may have 30 yo 50 thousand dollars in tools some like myself who have specialized engine machining tools can easily invest well over 100 thousand into tools. If you want uncle Bob to fix it for a six pack and hope it comes out right please do that. If you want a professional tech and pay his rates and know your machine is repaired right and will last longer than uncle Bob's 6 pack and newest phone number then please reach out. The point is most of us are serious mechanics and should be treated with the same respect you expect. This is how we make our living, how we feed our families and pay our tool man and insurance man as well as our taxes and other overhead that follows any business. Please make sure what you have is justifying of paying a repair bill. Example. A chainsaw you can buy brand new for $80.00 doesn't really make sence to have rebuilt when labor alone is 65 per hour and guaranteed the rebuild kit  and just one hour labor will exceed the cost to buy a new one at that price. A justified repair example would be that $500 backpack blower that needs 275 in repairs to work as it should. Or the scooter that cost you 1500 2 years ago and needs a rebuild. These 2 examples justify spending the money on to repair. The tech your working with if he honest should advise you if your repair  cost will exceed replacement cost