About
We run an honest service company. We are not comission based so we only repair what is needed, no extra parts. Most service companies techs are comission based. Wich means the more parts they put on the bigger their paycheck. Our techs have a combined 50 years in the service industry. We are factory authorized for most major brands. You can go to our website at aerotechappliance.com or check us out on facebook. Try us out you won't be disappionted. Aerotech Appliance were our customers are our friends.
Highlights
Reviews
Judy L.
Frequently asked questions
What is your typical process for working with a new customer?
We are a cod company. We have customers that leave their door open, give us a garage code,etc. We carge a service call based on residentual,comercial,highrise. If need to order parts we do not charge a service call on return trip. We are not comission based therefor we only use parts nessessary for repair and no extra. We are factory authorized for most major brands. Give us a call at 314-355-9358
What education and/or training do you have that relates to your work?
We do factory training with the factories we are authorized for. We haveb access to factory job aides that help keep us up with the latest developments.
Do you have a standard pricing system for your services? If so, please share the details here.
We charge as follows
Service calls: Includes first twenty minutes $15.00 per ten minutes after the initial twenty minutes. If parts are ordered there is not a service call on return trip.
Residential $89.95
High rise $109.95
Comercial $125.00
If over 50 miles from shop there is a charge of $1.00 per mile on each trip along with a $125.00 service call.Prices good in st. louis area as well as madison county.
How did you get started in this business?
We come from a company that we had worked for in St Louis area. We have twenty plus years experiance. Unfortunatley the owners passed and company went under. We did not like the way the other service companies are commission based and started our own company. Commission based companies the techs make more money per parts put on. We don't feel that is fair to the customers.
What types of customers have you worked with?
We work with all customers of all income levels. We go to houses in the modest neighborhoods as we as customers in the million dollar neighborhoods.
What advice would you give a customer looking to hire a pro in your area of expertise?
Do your research and the more you know about your appliance the quicker it can be diagnosed. Get to know the technicians that come to your home and it makes for a more pleasant experiance.