Pennington Home Improvements, LLC

Pennington Home Improvements, LLC

5.0
1 hire on HomeGuide
4 employees
4 years in business

About this pro

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Credentials

Murfreesboro, TN 37130
Email verified
Phone verified

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FAQs


What is your typical process for working with a new customer?

Getting to know them and their wants. Treating them like family. Working with them through excellent communication channels and keeping them informed every step of the way.


What education and/or training do you have that relates to your work?

Skills Trade Training, Vocational Ed Training, Classes


Do you have a standard pricing system for your services? If so, please share the details here.

Please refer to my website at www.penningtonhi.com


How did you get started in this business?

PHI was founded by Charles Runion as a rebranding of his former company Ground Control Seasonal Care. Since relocating to Tennessee in 2021, PHI has become a well known and reputable home improvement company servicing 5 counties in Middle Tennessee and nearly over 50 cities. We strive to provide above and beyond services at an affordable rate and to help others to never stop improving. 


What types of customers have you worked with?

PHI has provided services to all types of customers from different backgrounds. When we serve a customer we dont see wealth or fame, we don't see color or ethnicity, we see people. Additionally, we have offered numerous services for free simply because we like to give back to the community. 


Describe a recent event you are fond of.

PHI is very proud of our innovative Pennington Paver Patio. Our founder created/invented it with that aim that our customers have very little to no maintenance or upkeep when it comes to our Pennington Patio. The Pennington Paver Patio is unique in that it sits on a platform and ensures weeds, moss, grass, and other things dont grow between them, allowing for little to no maintenance. Additionally, it also ensures that once in place, it always stays level. No more of the hilly bricks that are often caused when laid on dirt as they sit over time.


What advice would you give a customer looking to hire a pro in your area of expertise?

Anyone can do the job, but if they treat you more like a person not like family then they really don't care about your business. Many pros will do a "rush" job and months down the road you will run into issues. PHI treats all our customers like family and offers a 110% customer satisfaction guarantee. Additionally, we offer a free 1 year warranty on workmanship and a limited 90 day warranty on products so that if something happens in regards to a project we did, we will come back and fix it and make it right. Our warranties are full coverage and include supplies and labor. That's another thing, if a company doesnt provide a warranty for their work I wouldn't suggest using them. Many companies have a habit of blaming their negligence on the customers and that's not right. PHI will never do that. It's just another way we help homeowners to never stop improving. 


Services offered

Carpet Installers Carpet Removal Companies Carpet Repair Services Christmas Light Installers Commercial Lawn Care Services Countertop Installers Countertop Repairers Crib Assembly Services Drapery and Curtain Installation Services Deck Builders Deck Painters Deck Repair Contractors Deck Staining Companies Spring Cleaners Desk Assembly Services Dishwasher Installation Services Dog Fence Installers Door Installation Companies Door Painters Door Repair Services