Connecting The Dots Services LLC

Connecting The Dots Services LLC

3 employees
10 years in business

About this pro

Connecting The Dots Services is a licensed and bonded, black-owned cleaning company based in Baltimore, Md. Connecting The Dots is here for all of your commercial and residential cleaning needs! With a highly trained teams of individuals capable of handling any sized job, you've made your last stop in your search! We are fully licensed/bonded/insured to keep our customers and employees protected! We have a track record for success and strong sense of integrity and customer satisfaction! In fact, we guarantee all clients 100% customer satisfaction! Give us a call today! You're home/business will be glad you did!""

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Baltimore, MD 21215
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What is your typical process for working with a new customer?

I usually do a free virtual or in person consult. During the consult I like to find out what a customers needs are and then make a plan with them so we can get everything covered. 

What education and/or training do you have that relates to your work?

I have taken numerous cleaning courses. I am also well versed in Covid Cleaning. 

How did you get started in this business?

My brother started a cleaning company in 2010 and I worked for him. In 2020 I lost my job due to Covid and decided to start my own cleaning company. I enjoy helping customers maintain their homes and businesses. 

What types of customers have you worked with?

I have cleaned Movie theatres, daycares, gyms, apartment common areas and regular residential/commercial cleans.

What advice would you give a customer looking to hire a pro in your area of expertise?

Ask a lot of questions. If you are confused about anything, ask. Also make sure you pick the perfect person for the job. I like to show customers jobs that I have completed previously and I like to show them the reviews that my clients have left

What questions should customers think through before talking to pros about their needs?

What is their budget?

 What is your desired result?

 What type of cleaning are you needing?

 How often do you want cleanings done?