New Start Cleaning

New Start Cleaning

5.0
5 employees
11 years in business

About this pro

I'm a professional house cleaner with a great experience and references. I only work with well trained professionals and we offered a high quality services and the satisfaction is always 100% guarantee. 
I encourage clients to reach for more details in order to get the perfect quote and peace of mind. We get the job done for a fair price
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I love what I do and for that I always do it with passion and joy! I think that's what makes the results always worth every single complement and a Smile on the clients face! Those things makes me stronger!

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Credentials

West Somerville, MA 02144
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FAQs


What is your typical process for working with a new customer?

Online more or less estimate, booking, firm price on first visit, start performing the job after clients approval on the price. Happy customer Happy pro. 


What education and/or training do you have that relates to your work?

High school diploma 


Do you have a standard pricing system for your services? If so, please share the details here.

Usually prefer a fixed price


How did you get started in this business?

After working for a few well known companies I got to a point that I had to start my own thing. I already had enough experience and I wanted to do things my way. So I knew the time was right!!


What types of customers have you worked with?

I have a great network of recurring clients with all types of frequency and different life style from the college student dorm to a huge houses with big family with kids running around. What they all have in common is the peace of mind of knowing they have a crew that they can trust and expect nothing less than a 100% guaranteed satisfaction in every visit. We offer weekly biweekly and monthly appointments. Pick what suts you best. 
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Describe a recent event you are fond of.

I had a client that always complement my work but also never really liked the price which is not very common since my rates are below average. He asked for a lower price but it was already a good deal I couldn't do it he decided to tried someone else. 6 months later he reached me out trying every excuse for getting back to me but when I got to his place and realized how bad it was I didn't hesitate to get the truth out of him that he did found a better deal but unfortunately that didn't came with a great job and that is a life lesson we all should learn. Cheaper” tends to come with a lower price and a higher cost. When this is true, cheaper is more expensive. “Expensive” tends to come with a higher price and a lower cost. ... The employee that you hire because you are trying to save money can cost you much more than you saved by beingthrifty.


What advice would you give a customer looking to hire a pro in your area of expertise?

Let the price be the least of your worries. Focus on trust, flexibility and quality!!


What questions should customers think through before talking to pros about their needs?

Should make sure if is a fixed or hourly rate.

Make sure they agree with cleaning produtos will be used etc and last but not least make sure both parties agreed with price and details BEFORE performing the job. 


Services offered

House Cleaning Services Apartment Cleaning Services Clean Out Services Closet Organizers Spring Cleaners Personal Home Organizers Move Out Cleaning Services Office Cleaners Post Construction Cleaning Services Commercial Cleaning Services Window Cleaners