About
We are a company specializing in residential and commercial cleaning services. We have been present in the market for 03 years with total satisfaction of our customers! 💙
⭐ Our team is of Brazilian origin, with an unbeatable DNA when it comes to cleaning and organizing environments!
We serve the entire Boston / MA region, with personalized service and high quality materials. 🤩
We always value order and decency at work, respecting the client in his privacy. Whether at home with the family or at the company.👍
Thought of cleaning, thought of SF PRO SERVICE! 💦
✅ SECURITY
✅ SPEED
✅ PROFESSIONALISM
Visit our website and discover our services:
🔗 www.sfproservice.com | 📲 (857) 261-6435
Specialties
Cleaning type
Extra services
Number of bedrooms
Number of bathrooms
Cleaning frequency
Pets
Photos and videos
Reviews
Augusto
Frequently asked questions
What is your typical process for working with a new customer?
Step 01:
The customer sends a text message to our phone or fills in the form available in the "hire" button on our website - www.sfproservice.com - .
Step 02:
We respond to the customer within an hour and confirm some additional information to set up a quote and enable the service as soon as possible.
Step 03:
The customer chooses the payment method and makes his reservation.
Step 04:
Done! The service has been scheduled, now just wait for our team to arrive, :)
Note: If there is any impediment on the day of performing the work, the customer must cancel or reschedule at least 48 hours in advance. Otherwise, he must pay a fine of 30% of the cleaning fee.
Likewise, if the company cancels the service less than 48 hours in advance, it must pay the customer a fine corresponding to 30% of the value of the scheduled service.
What education and/or training do you have that relates to your work?
We are a multidisciplinary team with different academic backgrounds. The biggest course within the cleaning area, the biggest course within that was the practice, every day, in our customers' homes.
Faced with all the challenges encountered, little by little we managed to find the perfect balance between discretion, professionalism, speed and efficiency. Which makes 100% of our customers recommend our cleaning services.
Do you have a standard pricing system for your services? If so, please share the details here.
Our prices may vary depending on the size of the client's home or business. Therefore, when scheduling an appointment with us, we ask for more information so that we can provide the ideal budget for each need.
But, in general, the client can rely on this information:
Regular cleaning: $70/hour (depending on the size of your house)
Deep Cleaning: $85/hour (2 hours minimum)
Move-in/out: $80/hour (2 hours minimum)
How did you get started in this business?
In 2019, when we saw the opportunity to grow with residential and commercial cleaning services, as there is a blatant need in the market today for professionals who know what they are doing and who are reliable, providing customers with the comfort and convenience they desire.
Today, after three years in the company, our passion for cleaning only increases and each customer is unique to us and our motto is:
YOUR HOME, OUR MISSION.
What types of customers have you worked with?
Family homes;
Apartments for single people;
Offices;
Administrative companies with many meeting rooms;
Condominiums, among others.
Describe a recent event you are fond of.
When we went to open a client's house recently and a sweet card thanking us for the opportunity to believe in our team and for trusting that the whole family would be safe in our presence.
The customer was very moved and thanked us immensely. This touched our hearts and he will certainly never forget us. Without a doubt, we contributed to bring a little more affection and joy to that house.
What advice would you give a customer looking to hire a pro in your area of expertise?
Look for a professional who has experience in what they are doing. Much more than diplomas, executing with excellence and efficiency what it proposes to do is what will determine the quality of a service.
If the professional doesn't have this, you will certainly be frustrated.
What questions should customers think through before talking to pros about their needs?
How long are you going to spend fixing my house?
How much does the service hour cost?
How long have you been working in this segment?
What's your site?
What are my rights if the company breaks or damages something in my house?