Our biggest source of advertisement is word of mouth. We clean what a lot of people don't. For example we always check underneath couches, ceiling fans, the grooves of rubber on dishwasher door, etc. We don't just clean for the money, we build a relationship.
Quality and efficiency.
Efficient. Fast. Friendly. Rates are excellent.
It's always better to meet the customers for a short interview in person and have all of their questions answered and to have a chance to explain in more depth how we work, what products we recommend, etc.
* CMI's Custodial Technician Training Program
* AICS High Performance Healthy Building
* UFT Upholstery & Fabric Cleaning Training by IICRC
* CCT Carpet Cleaning Technician Training by IICRC
We have served a lot of different customers thus far. Customers who just call us once, customers who need help with laundry services plus regular cleaning and customers who have us on a weekly or bi-weekly basis
A customer who saw our ad and contracted us just once to fill his partner's office wall entirely with Post-it! notes as a birthday prank. Then we returned the next day to clean up the mess and we ended up being contracted permanently to maintain their offices
It's important for the customer to do a walk-through with the cleaner to show areas of concerns and hear the pro's recommendations. We have customers who had other cleaning pros before that were less expensive than us but the results weren't satisfactory