At Geek Experts we focus on each individual project and give it our full attention, so you can rest assured your IT infrastructure is properly supported and maintained.
We consider your company’s IT needs and adjust our methods to them, so you can enjoy maximum efficiency at all times.
And the best part? We do all that at the best possible price because we want to see you succeed and grow.
Desktop or laptop
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Frequently asked questions
What is your typical process for working with a new customer?
We take a consultative approach when working with a new customer. We ask questions pertaining to their network, computer, IT infrastructure issues, or needs. Then we will provide a fair estimate based on the work/material required.
What education and/or training do you have that relates to your work?
We've been servicing IT systems for 15 plus years, which range from traditional rack and stack to enterprise deployments across multiple states.
Do you have a standard pricing system for your services? If so, please share the details here.
We typically charge time and material, with 1 hour minimum.
Our standard hourly rate is $99 + $39 travel fee if on site is required. As an essential employer, we follow the recommended covid-19 protocol posted by CDC and the local municipality guidelines.
How did you get started in this business?
We love working with technology and have a passion for improving both consumer and commercial IT needs.
What types of customers have you worked with?
These range from large multi-site customers like McDonald's & Sprint/T-Mobile to smaller "mom & pop" owned businesses. Our sweet spot is small- medium-sized businesses.
What advice would you give a customer looking to hire a pro in your area of expertise?
Ask for referrals for recent work performed.
Request a copy of their certificate of insurance.
Are they truly local? (or just have a local phone number and based outside of Massachusetts/Rhode Island)
What questions should customers think through before talking to pros about their needs?
What is your desired objective?
Should I upgrade my computer instead of repairing it?