Lowe IT Services
Best of 2021
2 employees
31 years in business
About this pro
We have experience: we have provided IT solutions and services to our valued clients since 1999. We offer solutions: Onsite or remote service. Hardware and software. Data protection and security. Office 365. Network administration. Apple support. Mobile devices.
I enjoy helping people, providing solutions and services to meet their needs.
Read more about this pro
Credentials
Batavia, IL 60510
Email verified
Phone verified
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Fast and thorough help.
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fast response, knowledgeable, is willing to offer out of the box solutions and all at a low price.
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Jim promptly returns my call or answers my text message. He explains what I can do to solve the problem, which usually works. If necessary he can access my computer remotely and take care of the problem.
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FAQs
What is your typical process for working with a new customer?
We start with an introductory NO COST phone call to get to know the customer and assess their needs. Then we provide immediate or schedule remote or onsite service to address their needs.
What education and/or training do you have that relates to your work?
We have over 20 years experience serving our valued clients.
Do you have a standard pricing system for your services? If so, please share the details here.
We charge our customers per hour. Remote service @ $80 per hour (1 hour minimum). Onsite service @ $100 per hour (2.5 hours minimum). We accept all major Credit Cards or Quickpay with Zelle.
How did you get started in this business?
We strongly desired to help people with technology and teach them how to effectively and efficiently use it.
What types of customers have you worked with?
We started serving our valued customers in 1999. Our first customers were in homes. For the past 20 years our typical customer is a family owned small or medium sized business or a home based customer.
What advice would you give a customer looking to hire a pro in your area of expertise?
Since most IT service providers have knowledge or experience, make sure they listen to you and can properly communicate to you in a language you can understand. Make sure they give you a solution that is best for you, not for them.