Computer 911
About
We are instantly ready to rescue people burdened by technology hazards. We are consistently the best at preventing these perils. We are always the most trustworthy guide through challenging technology terrain.
We really like to rescue people from technology issues.
Highlights
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Frequently asked questions
What is your typical process for working with a new customer?
If it's a shop repair, we ask the customer to bring it in and pay a small diagnostics fee in advance. If a business has IT needs, then we usually meet at the customer location and provide a no-cost site survey followed by recommendations and proposals.
What education and/or training do you have that relates to your work?
Our technical staff is certified by Microsoft and others to be competent in servicing and installing their products.
Do you have a standard pricing system for your services? If so, please share the details here.
We charge by the hour for technical services and also have monthly programs for proactive preventive maintenance.
How did you get started in this business?
Computer 911 started in 1994 by helping users with their personal computers.
What types of customers have you worked with?
We have worked with individuals with a single computer problem and also many businesses in many fields with two to one hundred computer users.
Describe a recent project you are fond of.
We recently installed a secure wireless access system for the Milwaukee Water Works.
What advice would you give a customer looking to hire a pro in your area of expertise?
Check their experience and their certifications. Anyone can call themselves an IT person. Industry certifications help establish their competency.
What questions should customers think through before talking to pros about their needs?
Customers should have a good idea of what they need to accomplish with technology and also be willing to make the investments to make it happen and do it well.