About
After 40 years in the industry, I take the time to listen and consider the long-term goals of the project to protect not only the client's investment but mine as well.
HomeGuide has no fee to use for the consumer seeking professional services and states "Get a free estimate" without mentioning that it charges the service provider who contacts the inquiry. While there are service providers that can quickly and easily give that free estimate over the phone or in an e-mail.
There are some service providers unable to do that because each project is different such as Landscaping that encompasses so many aspects ranging from Arbors to Xeriscaping. To correctly give such an estimate the project site must be looked at, measured for each aspect of that project, logistics of materials in and out of worksite, mobilization of equipment and labor, etc.
It actually costs a contractor such as myself often at times a lot more than just time .... especially if that "Free Estimate" has no return on it. To be very honest just like the saying goes, "there is nothing free and someone has to pay sooner or later" thus making it an investment by the service provider before even meeting the potential client for the first time.
Please look over HomeGuide breakdowns of both National and Local average costs for the consumer to review and consider while remembering "You get what You paid for".
If I can not utilize the best possible and correct steps required the first time. then I do not do the project. I am most often not the lowest cost firm but will gladly explain why. However, in the long term, it is actually the most effective and monetarily saving.
I always (if asked) offer other solutions for possible cost savings. We merely do not need the practice and it is much too hard to take on a project not to start with respect and trust and ask only the same in return.
I truly enjoy going beyond the clients expectations by always doing it right the 1st time for the best long term sustainability of the overall project. If a person doesn't like the house it can be remodeled, added on to or color changed. To design and install a living, breathing, and the forever-changing project isn't easy so it has to be done right the first time.
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Frequently asked questions
What is your typical process for working with a new customer?
Meet face to face preferbly on site to listen to clients thoughts, look at any plans if they have them and discuss options and ideas. Then explain how we like to proceed and the steps needed to be taken.