I have the ability to provide outstanding service with the high cost of overhead that bigger companies pass on to the customer
The fact that i can ease ones mind
Shaunn Smith was straight forward, first to reply from a specific inquiry with a fixed price for installation to include a premium manufacturer water tank. He was eager to do the work, was licensed, provided a copy of his insurance bond, and scheduled installation following day. I requested an upgrade to longer warranty product and Shaunn agreed passing along only the increase in product cost. He arrived on time, was professional and completed the installation with his skill as a Master Plumber. Satisfied! to support an individual small biz owner.
Shaunn's Plumbing is extremely professional and knowledgeable on all your plumbing needs. When I called, the phone was answered. The time we agreed on, was met. I recommend Shaunn's plumbing, for the service and the price. So very glad I called. Thank you Shaunn!
Shaun is prompt and his communication is excellent! His work is clean and he goes out of his way to ensure everything is perfect!! Our design firm will work with Shaun as our primary plumbing contractor
The service provided was exceptional. Shaun was prompt, professional, and clearly possesses a wealth of plumbing knowledge. If you want topnotch service at a reasonable price, this is the guy to call. Shaun demonstrates the ethos and values that inherently define successful veteran owned businesses. He epitomizes excellence and takes great pride in a job well done!
Typical actions with new customers:
In person meeting
Go through any Q&A customer needs to ask
Look at work needed and give firm upfront price
Non Restricted Master Plumber
Degree in Business Management
Conyers/Rockdale Chamber Member
Better Business Bureau
All plumbing repairs have a set price. multiple jobs will be given discounts on secondary jobs
After servicing military bases in Iraq I decided to start my own business. I genuinely feel connected to my customers and feel all customers are for life, not for right now.
Always check credentials. Ask questions. Ask for upfront pricing.
Research the issue first and write done any questions that come to your mind
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