Louis G. says, "Shaunn Smith was straight forward, first to reply from a specific inquiry with a fixed price for installation to include a premium manufacturer water tank. He was eager to do the work, was licensed, provided a copy of his insurance bond, and scheduled installation following day. I requested an upgrade to longer warranty product and Shaunn agreed passing along only the increase in product cost. He arrived on time, was professional and completed the installation with his skill as a Master Plumber. Satisfied! to support an individual small biz owner. " Read more