Tree Doctors

Tree Doctors

5.0 (5)
1 hire on HomeGuide
9 employees
5 years in business

About this pro

Tree Doctors offers affordable tree services to businesses and residents of Lutz, Land o' Lakes, Odessa, Wesley Chapel, and North Tampa. It focuses on taking care of customers within that service area, specifically. Tree Doctors puts emphasis on customer service, knowing it is much easier and more cost beneficial to ensure the customer is satisfied than it is to get a new customer.

At Tree Doctors, we all thoroughly enjoy working outside and with our hands. The work we do gives us a sense of accomplishment after each and every job we do. We get to work for and meet new people every day.

Our owner, John Johnson, was a software engineer for fifteen years, prior to opening Tree Doctors. He developed websites and managed large databases . He used his expertise and knowledge of the Internet, websites, social media, online marketing, and customer service to grow Tree Doctors from a tiny, two-man operation that handled approximately one or two small jobs per day, to one of the largest, most reputable, and the most visible tree service online in the Tampa area.

John grew tired of working in an office environment, dealing with the same people, day in and day out. He wasn't satisfied at the end of each day, writing code. Now, John loves what he does and can't wait to work, each and every day. You may call him anytime, directly on his work cell phone (813) 735-2757 and he will answer, unless he's unable to hear it because chainsaws are running.

If you need a free estimate or want to book a job, feel free to check us out online at www.TreeDoctors.org

You may also check out our other affiliate websites below.

www.InAndOutTree.Services

www.TreeRemoval.us

www.Trees.Guru

www.Arborist.Today

www.Stump.Services

www.Trimming.Pro

Read more about this pro


Credentials

Lutz, FL 33549
Email verified
Phone verified

5 Reviews

5.0

  • Vera Aldridge

    Seemed very honest and straight foreward

  • Tony D

    Did a great job trimming some large oak trees in my backyard. Very happy and they came out on a Sunday! Good workers thanks again!

  • Alberto Gutierrez

    These guys do an excellent job. They trimmed back an oak tree that had grown over my roof as well as my palms. Spoke to a few different companies and must say these guys’ customer service and professionalism was bar none. The price was VERY fair compared to how much they did. I’ll never use another tree service other than treedocotors again. 5 stars for a job that surpassed my expectations.

  • J Will

    Where to start !!!! These guys are incredible , after Months of searching for someone to come out and tend to my property , I came in contact with these guys and they set a date and time and you better believe they kept their word and came to complete the job. The price was great For the amount of trees I had on the property and their clean up was impeccable . They were fast , pleasant and serious about their work . I will most certainly recommend them and use their services again in the future .


Show all reviews

Photos & Videos


FAQs


What is your typical process for working with a new customer?

A customer searches for tree trimming or tree removal in the Tampa area and finds Tree Doctors at the top of the search engines.

The customer calls Tree Doctors or uses a link on our home page to schedule a free estimate.

We arrive at the customer's property and provide him or her with a free estimate, along with our availability to perform the work.

The customer schedules the job to be completed.

Tree Doctors arrives to do the job, on time. When the job is completed and the customer is satisfied, the invoice is created and the customer pays using cash, check, or card.

We then ask the customer to leave us a positive review when and if they have time.


What education and/or training do you have that relates to your work?

Tree Doctors' owner, John Johnson, has a Computer Science degree and has years of continuing education relating to Business Management.

Each of the company's arborists, or climbers, are experts in their field, holding many certifications and/or a degree in a related field of study.

Nearly every employee at Tree Doctors has over a decade of experience in tree service and/or landscaping.


Do you have a standard pricing system for your services? If so, please share the details here.

Because each job is different, our pricing varies with each project. Every tree is different. The amount of debris needing to be disposed, the amount of the debris needing to be taken from the tree, the difficulty to reach the limbs to be trimmed, the location of the tree, if there are any obstacles near the tree,  and how many crew members are needed are some, but not all, of the factors that go into pricing tree service.


How did you get started in this business?

After spending 15 years as a software engineer, I got "burned out" going into an office every day, sitting at a desk, staring at a computer monitor, and writing code all day long. I grew tired of dealing with all the office politics. I grew tired of dealing with the same people each and every day. So, I retired in 2015.

I did nothing for a year or so and grew restless. I knew I wanted to do something new. I knew I wanted to work with my hands. I knew I wanted to work outside. I knew I wanted to work with new people, new faces, every day. I had a friend who had his own tree service; however, he was not very successful. He did not know how to run a business. He knew nothing about the Internet. He knew nothing about marketing. So, we partnered up. He took care of the actual tree service while I handled the business, customer service, and finances.

Under my leadership, the business exploded. One year after he and I partnered up, we were doing more than four times the business he was doing before I came along. He felt he had learned enough from me to run his business on his own, and he moved to Jacksonville. That left me with a business that was growing very rapidly, but with only a year of experience in the tree service industry. Immediately, I went out and hired two of the best arborists in the Tampa Bay area. With their help, Tree Doctors has become the fastest growing tree service in the Tampa area and the number one choice of customers in Lutz, Northdale, Carrollwood, Land o' Lakes, Wesley Chapel, and Odessa. Tree Doctors is by far, the most noticable name in tree service in the area and online.


What types of customers have you worked with?

Tree Doctors has worked with all types of customers. We have completed $20,000+ projects for commercial customers. And, we've gone out and trimmed a small Palm for $30 for a residential customer. Some of our customers are elderly and some are young. But, the vast majority of our customers are 30 to 60 year old home owners, just keeping their property looking it's best.


Describe a recent event you are fond of.

Recently, we were contacted by a woman who owned a cat that managed to climb a tall Oak tree, where he remained for at least 5 days. Apparently, the cat was too scared to climb back down the tree. The woman called everyone she could think of to help her retrieve her cat. No one showed up; not even the fire department.

So, when she called me, she was pretty distraught. I assured her that we would be right over and make an attempt to get the cat out of the tree. We arrived 15-20 minutes later.

The cat was approximately 60 feet up in a very old and very large Grandfather Oak. We unloaded the longest ladder we had with us, which was 40 feet long. One of my guys put on his safety harness, his climbing spikes, and grabbed his climbing rope. He climbed the ladder and used the rigging for the rest of the journey. He had the cat in his arms within 30 minutes of our arrival.

When he reached the ground with the cat, the woman cried. She asked how much she owed and my entire crew agreed that there was no way we were going to charge her a dime. I politely asked her to leave us positive reviews on Facebook and Google, and to be sure to recommend us to everyone she knew.

Payment isn't always currency. And, sometimes you get paid more in the long run when you charge nothing at all.


What advice would you give a customer looking to hire a pro in your area of expertise?

When you are looking to hire a tree service, the first thing you want to do is collect estimates from at least three different companies. You want to make sure each of them is insured. Do not take their word for it, either. Do your due diligence! Ask to see their proof of insurance. Get a copy of it for yourself. Make sure it includes the name of the insurance company, a telephone number, the policy number, how much coverage the company has, the effective dates, etc. Then, actually call the insurance company to double check that the policy is active and the premium is current. Often, companies neglect to pay their premiums and let the insurance lapse. So, while they may hold a certificate stating they possess an active insurance policy, the reality is they may not. I cannot stress this enough! Ten minutes of your time may save you thousands of dollars! If the tree service makes a mistake and a tree falls against your house, and they are not insured, it will be you and/or your home owner's insurance that will be paying for the repairs.

The next thing you want to do is make sure the representative has a business card. Make sure the "company" telephone number isn't the representative's personal cellphone number. Make sure the company has a website. These things ensure you're dealing with a company and not some fly-by-night individual.

And finally, if the tree service wasn't referred to you by someone you know, check out their reviews online. Reviews are easily faked, so read a few of them. No company should have a completely perfect rating. You cannot please every single customer, forever. So, a real company, with real reviews, will probably have 1 or 2 negative ones. But, you want to make sure the company has a "better than average" rating.


What questions should customers think through before talking to pros about their needs?

The customer should think about what his/her budget is for the service they want completed. They should know when they would like to have it completed. They should think about whether or not they are going to need to pull a permit, if they are removing any trees. They should check to make sure they aren't breaking any rules within their HOA.