Offers online services
About
Experience dependable IT support and expert assistance tailored to the demands of our technology-driven world. Delegate your technology support needs with unwavering confidence, knowing that MainSource 365 Tech is here to provide you with comprehensive solutions.
By harnessing our hands-on IT expertise and tapping into a vast network of professionals nationwide, all powered by MainSource 365 Tech's award-winning customer service, we seamlessly address your technology requirements from desktop to server, ensuring your peace of mind.
In a world marked by the intricacies of the twenty-first century, we understand the challenges that individuals and businesses face as they navigate this landscape. Our dedicated tech support team is perpetually at your service, ready to assist with any challenge that arises. Day or night, regardless of the complexity, we stand by your side to find effective solutions.
Our staff boasts profound knowledge and extensive experience across a spectrum of programs and software. Rest assured that whether you require guidance in any domain, we possess the expertise to provide the answers you seek. At MainSource 365 Tech, we are your partners in conquering the technology realm, ensuring that you can stride confidently forward.
Specialties
Total square footage of property
Less than 1,000 sq ft, 1,000 – 2,000 sq ft, 2,000 – 3,000 sq ft, 3,000 – 4,000 sq ft, Other property sizes
Building height
Single-level building, Two-story building, Three-story building, 4 – 10 story building, High-rise building
Features wanted
Cameras, Surveillance system, Remote viewing, Video doorbell, Motion detectors, Window and door sensors, I will work with customer who want professional recommendations, I will install other features not listed here
Number of windows
No windows, 1 – 10 windows, 11 – 20 windows, 21 – 30 windows, More than 30 windows
Number of doors
No doors, 1 door, 2 doors, 3 doors, 4 doors, 5 doors, Other number of doors
Number of cameras to install
No cameras, 1 – 2 cameras, 3 – 5 cameras, 6 – 10 cameras, More than 10 cameras, I will make recommendations to customers
Features already owned
Customers who have security features and just need pro to install them, Customers who need the pro to provide security features and install them
Photos and videos
Reviews
0.0
0 reviews
5
0%
4
0%
3
0%
2
0%
1
0%
B
Brady
Quick Fix, Fair Price, and Family Vibes
October 09, 2020
Frequently asked questions
What is your typical process for working with a new customer?
Step 1: Precise Diagnosis and Assessment.
Our certified technicians collaborate with you via a FREE 15-minute video or phone call. This initial interaction allows us to meticulously diagnose both hardware and software issues.
Step 2: Tailored Solution Recommendation.
Upon identifying the underlying cause, we promptly offer clear, honest advice and present the most fitting solution that aligns with your specific requirements.
Step 3: Efficient Resolution for Hardware or Software Issues.
When it comes to hardware concerns, our team will provide on-site support, leveraging our nationwide network of trusted local partners. Meanwhile, for software-related issues, you'll benefit from a personalized 1-on-1 remote virtual consultation with our expert technicians. Notably, we maintain an impressive 94% first-call issue resolution rate.
Embark on your journey with a complimentary 15-minute call, enabling us to pinpoint the ideal recommendation tailored to your needs. Whether you're seeking continuous technical support or a quick one-time fix, Main Source 365 Tech Solution Provider guarantees accessibility, affordability, and top-tier quality.
What education and/or training do you have that relates to your work?
Our tech support team boasts extensive knowledge and experience in various programs software and customer service. We're available round the clock to provide solutions, no matter the problem or time of day.
Do you have a standard pricing system for your services? If so, please share the details here.
Discover hassle-free technical support through our transparent pricing structure:
Initial Consultation: First 15-Minutes - Completely Complimentary
For a seamless experience, we offer two distinct support options:
1. Onsite Support:
Starting at an affordable rate of $100 per hour, our dedicated team will come directly to you to provide hands-on assistance and resolve your technical challenges.
2. Remote Support:
Our remote support option is priced at $50 per hour. You have the flexibility to choose between two valuable plans:
One-Time Quick Fix Flat Rate: $150.00
Experience swift, efficient resolution for your immediate concerns without the commitment of a long-term plan.
Premium Peace Of Mind Yearly Membership: Just $365.00
For less than $1.00 per day, gain access to a comprehensive package that includes:
12 hours of on-call support
Expert assistance for any technical concern
Proactive monthly maintenance to keep your systems running smoothly
24/7 security software for up to 3 devices
At Main Source 365 Tech Solution Provider, we believe in making technical support straightforward and affordable, ensuring that you receive top-notch assistance without any complexity.
How did you get started in this business?
At Main Source 365 Tech Solution Provider, our inception was a harmonious blend of a self-startup mother and son duo. Fueled by a mutual drive to simplify IT for everyone, their partnership thrives on trust and ethical practices.
What types of customers have you worked with?
Our tech solutions cater to businesses and consumers of all ages. Whether you're a digital native or looking to delegate to experts, we're here to serve you.
Describe a recent event you are fond of.
What warms our hearts is transforming customers from stress to serenity. Witnessing the journey from confusion to confidence, and ending with a smile – that's our favorite event.
What advice would you give a customer looking to hire a pro in your area of expertise?
Consider these aspects before reaching out:
Personality match
Passion-driven purpose
Budget-friendly options
For a tangible experience of Main Source 365 Tech Solution Provider, explore our reviews and video testimonials. Ready to make a change? Contact us toll-free at +18554046944 and embark on your hassle-free IT journey today.
What questions should customers think through before talking to pros about their needs?
Think about personality, passionate purpose, and affordability. 💚💙💛🧡💜
Services offered
Home Security And Alarms Install
Appliance Installation
Tv Mounting
Computer Repair